Job Details
Level: Management
Job Location: Cottages at San Marcos - San Marcos, TX
Position Type: Full Time 30-40 hours per week
Salary Range: $80,000.00 - $90,000.00 Salary
Job Shift: Day Monday - Friday
General Manager
BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
- 3 Weeks of Paid Time Off
- Birthday Paid Day Off
- BHOM Gives Back (Paid Volunteer Time Off)
- 13 Paid Holidays
- BHOM Paid Leave
- Sabbatical
- Education Reimbursement
- Employee Assistance Program
General Manager Responsibilities
The Student Housing General Manager has full responsibility for the overall operations of the assigned property, including effective execution of all phases of staffing and administration of the day-to-day business functions; accounting, marketing, leasing, maintenance, capital improvements, resident services, and other related projects as directed.
Overview:
- Hire, train, supervise, mentor and coach all property team members for success; manage team scheduling; ensuring all operational standards and procedures for the property are implemented, monitored and maintained.
- Maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours and presentations as needed.
- Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through the established company processes and procedures.
- Physically inspect units, common areas and related community areas to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion.
- Maintain budgeted marketing and leasing plans and other aspects of running the property including managing all costs and expenses of all departments in order to maximize NOI.
- Develop relationships with campus departments and organizations to target student services and marketing opportunities; oversee outreach marketing efforts within the local community.
- Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law or local law.
Minimum Qualifications/Skills:
- Strong understanding of campus departments and on-campus housing.
- Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use).
- Excellent verbal, written communication and presentation skills.
- Strong customer mindset and demonstrated leadership skills.
Desired Qualifications/Skills:
- Knowledge of Entrata.
- Previous work experience in student/on-campus housing environment, preferably in a leadership role.
Work Schedule:
Will generally work a Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
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