JOB DESCRIPTIONUse your analytical skills to identify opportunities to improve our customer’s experience.
As a Vice President, Commerce Payments Data Owner Lead in our product team, you will play a crucial role in promoting innovation through the use of data. You will collaborate with various teams to ensure the delivery of high-quality, well-protected data that supports our strategic business objectives and analytics outcomes.
Job responsibilities
- Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
- Work with key partners to drive an understanding of the data and its use within the business. Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
- Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control.
- Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
- Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements.
- Influence resources to resolve identified data issues in a timely manner.
- Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality.
- Manage the execution of tasks to comply with Firm wide policies, standards, and procedures related to the integrity and protection of data in the product.
- Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions.
Required qualifications, capabilities and skills
- 8+ years of industry experience in a data-related field.
- Experience managing delivery across multiple work streams with varying timelines; subject matter expertise in business or product data or processes.
- Technical knowledge of data management and governance, big data platforms, data engineering/data pipelines.
- Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals; proven ability to execute via internal partnerships.
- Proven ability to consult with stakeholders on implementation of data best practices including data modeling, governance and ETL.
- Work with analytics, product and engineering to resolve data quality issues, perform root cause analysis and implement solutions to prevent future issues.
- Ability to create and present decks to senior leadership to communicate Data Product strategy and roadmaps.
- Ability to write communications outlining status via Confluence or email.
- Ability to articulate complex technical concepts to senior audiences and translate business requirements to technical teams.
- Good understanding of Agile preferably Scrum and JIRA and Confluence.
Preferred qualifications, capabilities and skills
- Structured thinker with good business acumen.
- Skilled in SQL and any database technologies.
- Technical knowledge of Data warehouse like Snowflake, Teradata would be preferred.
- Preferably skilled on Cloud technologies like AWS.
- Knowledge of payments products or retail banking preferred.
- Bachelor’s degree required, and Master’s degree preferred.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers.
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