Aon is looking for an Associate Director, Client Advocacy!
This position is Hybrid in our Miami, FL location.
In this role, you will work closely with the sales team to provide world-class customer experience and be a part of the best-in-class client services team in the reinsurance industry. We are looking for a candidate who is excited to handle claims for our clients providing them unmatched support and advocacy.
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- 5+ years of experience in the Latin American & Caribbean Claims Market
- Work with team members to strengthen existing relationships with ceding companies.
- Compile data; organize and schedule Client Services meetings.
- Assist in coordinating with Sales teams for RFPs and/or Client Services staff visiting ceding companies, as appropriate.
- Perform special projects and participate in projects, as requested.
- Assist our clients in the notifications and explanations to reinsurers of individually reported claims, complex claims and/or catastrophe claims.
- Assist with complex coverage issues and resolving differences by providing contract interpretation, claim information and potential negotiations.
- Help reinsurers understand claims and claim issues across many lines of business.
- Organize and manage critical claim meetings.
- Attend industry conferences.
- Assist Clients (and client’s insureds) with large catastrophe events.
How this opportunity is different:
This is a rare opportunity to secure a claims handling role with a market leading broker. We’re looking for an experienced, motivated individual to join our Miami based facultative team.
Skills and experience that will lead to success:
- Working knowledge of MS Office suite of products.
- Excellent interpersonal and communication skills (both oral and written).
- Bilingual English & Spanish Language preferred.
- Ability to think strategically and analytically.
- Strong attention to detail.
- Professional demeanor.
- Ability to work independently and efficiently.
- Insurance and/or Reinsurance claims experience preferred.
Education:
- Bachelor’s degree (BA/BS) from four-year college or equivalent experience.
How we support our colleagues:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The salary range for this position is $90,000.00 to $120,000.00 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
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