Job Description
Vertex Pharmaceuticals is looking to hire a Director of Training and Development professional to join the North America Commercial Field Training (NACFT) team on a full-time basis. The director will report to the Sr. Director, NACFT, to improve proficiency and effectiveness of our US Market Access (USMA) teams across the Vertex product portfolio including Cystic Fibrosis, Hemoglobinopathies and Pain, plus future diseases including programs in Type 1 Diabetes, IgA Nephropathy (IgAN), APOL-1 Mediated Kidney Disease, and Duchenne Muscular Dystrophy, among others. This individual will work closely with USMA leadership to plan, design, deliver and pull-through strategic commercial training strategy and programs for our USMA Organization, which includes National and Regional Payer Accounts, Field Reimbursement, Trade & Distribution Accounts, field Health Economics and Outcomes Research, and GPOs (Hospital).
Key Responsibilities:
- Partner with USMA leadership, payer marketing, operations, and other cross-functional teams to develop training strategy and recommend solutions.
- Create learning solutions and experiences that span the USMA commercial approach such as:
- Value proposition training, custom built for messaging across different customer groups.
- Work cross-functionally to develop content in advanced topics in patient value and access.
- Educate on marketplace partner dynamics and emergent industry trends.
- Maximize team skills across several skill areas including contracting, negotiations, and strategic account management for all USMA field teams.
- Presentation skills, Communications, and customer engagement solutions.
- Build and maintain strong working relationships within the department and stakeholders.
- Partner with your training team peers across the different disease teams to ensure continuity and alignment on training programs.
- Lead the strategic vision for USMA onboarding programs for new hires and help to develop, implement, and maintain processes to streamline onboarding for the Products, Marketplace knowledge, and required Skills/Competencies.
- Maintain superior knowledge of market access dynamics, processes and economics, thorough understanding of reimbursement, payment and quality processes, managed market and distribution entities, data/dollar/product flow, benefit design, federal health care policy and competitive access and distribution strategies.
- Knowledge of Market Access & Distribution industry bodies (AMCP/PCMA/PhRMA/Asembia, HDA), etc., and a thorough comprehension of the different access & distribution strategies that can be employed across the channel mix.
- Lead the processes associated with strategic sourcing, vendor management activities, budget management.
- Identify and engage internal or external experts, as appropriate, to deliver topic-specific expertise (i.e., IPPS, OPPS, Health Policy, Medicare Part D, 340B, etc.).
- Development of metrics and performance measures, reporting and analysis to meet business needs.
- Identifies & executes training efforts that are applicable across all USMA field teams, while also delivering on customized training based that is specific to customer types.
- Continuously seek and support new approaches, practices, and processes to improve the efficiency of training services offered.
- Perform other duties as assigned.
Qualifications/Skills:
- Bachelor’s Degree required. MBA or relevant Master’s degree preferred.
- 10+ years of experience in the pharmaceutical/biotech industry.
- 3+ years Market Access experience in field or training role.
- Fluent in Market access & distribution trends, reimbursement methodology and ability to learn and teach others.
- Ability to balance and meet the training needs of multiple field teams and prioritize efforts according to business criticality.
- Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing.
- Ability to influence, collaborate and interact effectively with a senior leadership team and multiple key stakeholders across teams to align on objectives and provide consistent training direction.
- Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required.
- Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines.
- Skillful team player able to develop rapport and credibility with key stakeholders.
- Ability to work independently and on a team; positive, team-focused approach is essential.
- Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint).
- Ability to travel domestically as needed.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information:
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.
