Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Responsibilities
Coordinates all diagnostic imaging and outside referrals; greets patients at every stage of the visit; responds promptly to patient needs and requests; responds promptly to physician and team member requests and inquiries; ensures that patient insurance information is accurate; verifies that all diagnostic test orders are correct prior to processing; obtains insurance authorizations for tests being performed; interacts by telephone, in person, and by email with patients and other ancillary services; communicates written and oral ideas and plans effectively; records all authorization activity on the daily spreadsheet; responds to inquiries regarding pending authorizations and exams; communicates with physician office staff, patients, radiologists and diagnostic imaging staff to schedule appropriate medical services; obtains pertinent medical information and utilizes diagnostic test protocol to determine the most appropriate schedule for patients and providers; enters the request for services, patient demographic data, third party payer and authorization information into the scheduling software; accepts and completes all duties positively and without conflict; cooperates, helps others and improves the performance of the unit; completes all mandatory unit, educational and hospital requirements; adheres to current Infection Control and Safety Standards; participates on committees as assigned; participates in Performance Improvement activities through quality measurement or participation of ICARE process as assigned; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.
Qualifications
High school diploma or equivalent and five years of related experience. Knowledge of medical terminology and strong computer skills is preferred.
Equal Employment Opportunity/Affirmative Action Employer
USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.
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