General Counsel
Reports To: President
Direct Reports: 1 Contract Manager (transitioning to part time in 2025)
Position Location: Cincinnati
Company Overview
Silco helps protect People & Property for over 35,000 businesses throughout Ohio and its surrounding areas by maintaining, monitoring, and installing fire protection and security systems to keep our customers’ facilities safe and in compliance. Silco is Ohio’s market leader and employs over 400 people. Silco is headquartered in Cincinnati with branch operations in Dayton, Columbus, Akron, and Cleveland. We have a long-standing track record of 20% year over year revenue growth and have aggressive goals for the future. We are family owned and managed and are a Top Workplace Award recipient.
Position Responsibilities
The General Counsel plays a crucial role in supporting the sales and operations teams as well as building and maintaining relationships with Silco customers. The primary responsibility for this position is to negotiate terms and conditions for customer contracts, including both service and installation/construction contracts, as well as occasional vendor contracts. Being in the higher risk life safety industry, negotiating limitations of liability and other terms needed to protect the company is essential. In addition, the General Counsel will support the President with legal documents related to acquisitions, including modifying acquisition document templates and working with outside counsel as needed to address unique deal circumstances.
The specific responsibilities include:
- Work closely with sales teams, operations teams, and customers to negotiate 99% of contracts within our standard legal requirements.
- Review and approve Customer Credit for installation/construction contracts, including negotiation of custom payment terms when necessary.
- Ensure that customers receive all documentation required (e.g. New Vendor Packets, COI with necessary endorsements, W-9, etc.). Respond to customer requests for any other documentation required outside of contracts.
- Educate new salespersons on the Contracts Process.
- Assist salespeople with job-specific Customer Portals.
- Assist AR with collection on Installation/Construction invoices and lien waiver preparation.
- Work with the President to prepare and modify acquisition agreements and related documents.
- Prepare Warranty Documents upon completion of jobs.
- Review Bid Documents.
- Secure Payment/Performance Bonds as required.
- Work with outside vendor to preserve Mechanics’ Lien Rights on jobs when necessary.
How this role will be measured in terms of KPI’s
- Acknowledge all contracts requests within 4 business hours.
- Return 90% of contracts within 3 business days (modified or signed). If unable to meet the 3 business day goal, communicate timeline to internal and external customers, with a mentality to Underpromise and Overdeliver.
- Internal Customer (sales and operations personnel) Satisfaction Scores regarding the quality and level of support they receive.
- External Customer Satisfaction Scores.
What it takes to succeed
- Learn the culture and operations of the company and build relationships internally by spending time with employees in related job functions.
- While it is important to negotiate contracts with the necessary legal protections, having a customer service mindset is vital to having success in this role.
- Embrace the company’s values and exhibit behavior in alignment with these values.
- Excellent writing skills with extreme attention to detail.
- Build relationships with the company's outside attorneys for support when needed.
Prior Experience Requirements
- 5+ years of related experience in legal document drafting and contract negotiations.
- Strong understanding of the common legal aspects of contracts including construction law, insurance, limitations of liability, indemnification, payment and liens, etc.
Work Environment and Physical Requirements
Work is performed in an office setting. This position requires the ability to sit or stand at a workstation for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
During the orientation period and on special occasions, travel may be required to other Silco facilities.
Benefits
We believe in supporting our employees in every aspect of their lives, which is why we offer a diverse range of benefits, including health and dental insurance, 401k with company match, life and disability insurance, generous paid time off and paid holidays. In addition, we offer a tuition reimbursement program and paid training and certification.
Other
FLSA Status: Exempt
Hours: Full Time
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Silco Fire & Security is proud to be an Equal Opportunity Employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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