About ZRG:
For nearly 25 years, ZRG has been helping our clients move forward in their industries and our candidates move forward in their careers. We started as a boutique retained executive search firm with a handful of talent professionals. Today, we are a global talent advisory firm, providing people solutions for our clients' most complex talent issues. Our core offerings include revolutionary, data-based, executive search focusing on senior leadership around the world. Our suite of on-demand talent offerings helps backfill open roles and address project-based work with specialized talent. Our consulting and advisory solutions focus on key issues like culture, strategic alignment, coaching, and sales optimization.
Leveraging our global platform of over 500 teammates with a tech-powered solution kit, ZRG is a leading talent advisory firm for leading-edge clients.
We offer a broad scope of consulting services alongside our core search offerings. The methodologies developed by our Walking the Talk group, including the revolutionary Taylor Assessment, can make culture your superpower. The consultants in our Brimstone group will help optimize and onboard world-class leadership. We provide on-demand talent solutions whether your need is increased bandwidth at crunch time or a steady hand on the wheel during an ongoing leadership search. We are leading the way with embedded recruiting, letting you scale up your business without unnecessary overhead.
We are natively global in our reach with practitioners and entire divisions working around the world in the UK, Europe, the Middle East/North Africa, Australia, the Asia Pacific, and North and South America. Our team collaborates across geographic boundaries and industry verticals to bring you multiple solutions.
Role Summary:
Senior Consultants in the Culture Practice within Walking the Talk will support senior team members on projects using the end-to-end culture transformation methodology. You will contribute to sales activities and important internal projects in addition to client-facing responsibilities.
Senior Consultants contribute to the development and design of client deliverables, including presentations, reports, and recommendations. This may involve content research and identifying best practice examples. Specifically, they will be involved in the following:
Key Responsibilities:
- Collaborate with Culture Assessment Team to conduct current culture assessments using both qualitative and quantitative tools: facilitate focus groups, conduct interviews, support survey management, and execute data analysis and reporting.
- Co-create and test culture blueprints that outline the target culture and the priority mindset and behavior changes required.
- Co-create a compelling culture narrative to enable clients to communicate the rationale and essence of their culture change to all employees.
- Assist in the culture planning process, including designing and delivering interviews and workshops, and collating content to support the development of culture plans, metrics, initiatives, and governance.
- Contribute to the development of communication plans and activities.
- Co-design and facilitate learning programs, culture champion programs, and key influencer programs.
- Help design bespoke 180 and 360 assessments and programs for extended leadership teams to embed culture change and improve team dynamics and performance. Conduct interviews and group debriefs for these assessments.
- Support the design of workshops, coaching sessions, and other content as required for client delivery.
- Conduct 1:1 assessment debriefs in large programmatic assessment programs.
- Participate in client meetings, workshops, and significant events, providing insights and acting as a co-facilitator and/or producer as required. Prepare materials and communications for pre- and post-session needs.
- Write content, communications, draft materials, and presentations as needed to support project delivery.
- Support project management activities, including tracking progress, managing timelines, and ensuring deliverables are met.
- Collaborate with team members to brainstorm innovative solutions and approaches to client challenges.
- Stay informed about industry trends and best practices in HR and organizational culture.
Key Skills:
- Communication: Exceptional written skills and the ability to communicate clearly and succinctly.
- Report Writing: Ability to analyze data and draw insights from it, culminating in an impactful client report
- Instructional Design: The ability to design workshops and events that effectively transfer learning in engaging ways.
- Facilitation: Ability to facilitate group discussions to explore topics, reach actions, and agreements constructively and inclusively.
- Training Delivery: Capable of delivering content in engaging and memorable ways, with credibility and energy.
- Personal Insight: Awareness of personal challenges and growth stories to share with clients, bringing content to life.
- Technology: Proficient in basic technological tools, including the Microsoft suite and virtual platforms such as Zoom and Teams, Mural, Mentimeter, and other tools used in client projects. PowerPoint and Excel skills are essential.
Measures of Success
We assess our Senior Consultants’ contributions holistically, taking into account factors such as:
- Team magic – do our team feel you add value and are they delighted with the work you do for them and the way in which you partner them?
- Learning and development – to what extent are you growing as a consultant, learning from the exposure, feedback and coaching you are receiving and embracing new challenges?
- Role model of our culture – to what extent do you role model our culture goals of people, performance, partnership building exceptional client relationships.
Qualifications:
- Bachelor’s degree or equivalent work experience.
- 3-5+ years of experience in talent and organizational consulting; or, experience in HR or Organizational Development
- Strong written and verbal communication skills.
- Proficiency in Microsoft tools (Word, Excel, PowerPoint, Teams).
- Virtual presentation skills and experience managing MS Teams, Zoom, or other platforms.
- Exceptional interpersonal, teamwork, and organizational skills.
Preferred Qualifications:
- Bachelor’s degree in industrial-organizational psychology, organizational development, general psychology, or related field
- Experience in instructional design.
- Fluency in Spanish (written and verbal) ideal.
