Location: New York
Other locations: Anywhere in Region
Date: Oct 20, 2024
Requisition ID: 1505668
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. Join us and build an exceptional experience for yourself, and a better working world for all.
Technology Consulting, Non-Financial Services, Senior Consultant – ServiceNow: This position could be located in NY, NJ, NC, GA, IL, PA, MA.
Our Risk Technology Solution Delivery practice helps clients modernize systems, processes, and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing, competitive environment.
Your key responsibilities:
- The Senior ServiceNow Consultant will be responsible for leading project implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform.
- Lead the technical team on implementation project teams, directing other technical consultants and testers.
- Assist Engagement Lead in workshops to gather agile user stories/epics/features using ServiceNow Agile or client-preferred Agile software.
- Direct customers on best practices across ServiceNow products and platforms.
- Develop Offerings, Solutions, and Designs for product implementations.
- Deliver Application UI Configuration and Workflow Configuration.
- Development of client-specific reporting needs, including Performance Analytics.
- Interface with ServiceNow technical product teams as needed.
- Prepare all client-facing and internal deliverables that are technology-related.
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
- Be the Subject Matter Expert on the delivery of ServiceNow solutions.
- Creation and delivery of solutions for customers addressing requirements through technical architecture.
- Collaborate and contribute to creating, deploying, and maintaining Technical Best Practices and Standards.
- Ensuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes.
- Willingness to travel a minimum of 20%.
To qualify for the role, you must have:
- Minimum 6 years of demonstrated experience as a key technical resource leading the development of solutions in client environments.
- 4+ years of ServiceNow implementation experience with IRM (GRC) implementations in a client consulting environment is required.
- Proficiency with Agile project management and delivery methodologies.
- Demonstrated hands-on experience in technical consulting and client-facing roles required.
- A bachelor's degree from an accredited college or university is preferred.
- Certifications in Certified ServiceNow Administrator (CSA), Certified Implementation Specialist (CIS-Risk and Compliance and CIS-TPRM), and Application Developer (CAD).
- Excellent oral and written communication skills with the ability to present and articulately explain technical information.
- Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs.
What We Offer:
- Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We will provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: We will give you the insights, coaching, and confidence to be the leader the world needs.
- Diverse and inclusive culture: We will be embraced for who we are and empowered to use our voices to help others find theirs.
Build your legacy with us. Apply now.
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