ABOUT THE ORGANIZATION
SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.
The anticipated salary range for this role is between $171,000.00and $231,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.
Specialties:
Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services
JOB SUMMARY:
MANUBANK'S Commercial Bank Non-Financial Risk Director is responsible for leveraging and adapting the bank's Non-Financial Risk frameworks to identify and manage the risk in MANUBANK's commercial operations. As a member of MB's 2LoD Non-Financial Risk Team, this role provides oversight over specific operational risk disciplines and collaborates with other Risk Management employees on risk initiatives, most critically with the risk teams responsible for MANUBANK'S consumer operations and the larger SMBC organization.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Embodies a strong set of behaviors and culture of Non-Financial Risk Management. May manage individuals responsible for providing 2LoD oversight over specific operational risk disciplines.
- Aligns to MB's Non-Financial Risk Management Framework, Operational Risk Management policy, and other supporting policies for operational risk specific disciplines; Collaborate with MB Non-Financial Risk team to ensure that all non-financial risks are appropriately addressed and cared for within governing documents and oversight practices; Develop and deliver training to ensure Non-Financial Risk principles and obligations are well-understood across the organization.
- Partner with the other areas of the Chief Risk Office to design and manage operational tolerances, limits, guidelines, and key risk indicators for verifying that the Business is operating within the organization's Risk Appetite; Develop internal dashboards and management reporting to ensure effective monitoring and escalation of operational risks.
- Partner with SMBC Operational Risk Management to oversee the implementation and execution of Risk and Control Self-Assessments (RCSAs) in MB's Commercial operations; Consult with business unit partners in creating and/or reviewing RCSA documentation to ensure consistent use of established frameworks and risk taxonomy;
- Conduct review and challenge of the business unit's RCSA to ensure risk is properly identified and assessed.
- Partner with the business to ensure alignment to the MB Issue Management and Business Change Management Policies and support the business to effectively implement issue and change procedures, processes, and controls.
- Provide oversight and guidance for the Business's assessment and disposition of operational risk events. Analyze the root cause of process breakdowns to identify trends and recommend appropriate control improvements.
POSITION SPECIFICATIONS:
Education:
- BA/MBA in business, accounting, and/or finance, or equivalent experience
Skills/ Qualifications:
- 12+ years of experience in financial services, with significant experience in operational risk management, first line process and control ownership and execution, or related areas.
- Knowledge across operational risk types (execution, delivery, & process management; internal fraud; external fraud; employment practices; business practices; business disruption and system failures; physical asset damage; third party risk management; etc.) and expertise in one or more specific operational risk disciplines - expert-level knowledge in a few risk types, with exposure across others.
- Proven ability to quickly understand complex operational processes, effectively scope assessments, manage projects, and influence up and down across divisions; Experience evaluating and designing controls; conducting risk and/or impact assessments; identifying control gaps; and remediating risk.
- Strong analytical and quantitative skills; Excellent written and verbal communications skills; Ability and willingness to negotiate internally, often at a senior level.
- Experience managing and motivating people, delegating tasks, coaching, and serving as a mentor.
- Ability to be a leader across a matrixed organization - leading their own team as well as others.
- Certification in risk management a plus (CRMA, CERP, CRM).
- Working knowledge of applicable federal and state regulations, standard bank processes, and industry best practices.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
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