Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location: Ann & Robert H. Lurie Children's Hospital of Chicago
Job Description:
General Summary:
Under the direction of the Lab Manager and the appropriate Director, the Coordinator has the authority and accountability for facilitating the delivery of quality service in the laboratory. Performs tasks as Medical Technologist, oversees daily operations and supervises staff assigned to the shift. Serves as a technical expert and resource person and provides a timely communication link between staff and leadership.
Essential Job Functions:
- Coordinates all pre-analytical activities in the laboratory during the assigned shift.
- Contributes to and participates in team and individual efforts to improve the quality of service through root cause analysis and leading process improvement activities.
- Maintains a quality management system in accordance with the Lurie Children's and Medical Center quality measurement and improvement plan.
- Facilitates drop offs from external locations.
- Coordinates the education and training in Lab Receiving & Processing including external laboratory technologists and satellites on Receiving and Processing competencies.
- Monitors productivity and ensures appropriate turn-around-times.
- Maintains knowledge and utilizes resources to provide consultative, educational, technical and informational services as needed, to families, patients and staff.
- Assists the Lab Manager and the appropriate Director with staff recruitment, job performance monitoring, evaluation and documentation in accordance with accreditation standards.
- Ensures that inter and intradepartmental communications and/or coordination is accomplished where needed.
- Takes primary responsibility for the development and evaluation of new procedures and protocols related to quality. Assists the Laboratory Manager in coordinating the preparation, review, and revision of laboratory manuals.
- Coordinates/ participates in development competency testing and continuing education.
- Oversees Inventory management, including evaluation of new products and recommendations for quality and cost effective alternatives.
- Assists the Lab Administration and Lab Managers in maintaining fiscal responsibility relative to capital and operating budget, variance analysis, and trends in productivity, volume, acuity and service.
- Performs all tests in accordance with standard operating procedures.
- Maintains knowledge and utilizes resources to ensure compliance with federal regulations and accreditation standards (including CAP and the Joint Commission). Documents significant activities and corrective actions as necessary. Assists the Lab Manager and the appropriate Director in complying with governmental, accreditation, and Hospital standards, including the College of American Pathologists (CAP), the Clinical Laboratory Improvement Act of 1988 (CLIA 88), CMS, OSHA, and TJC.
- Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
- Other job functions as assigned.
Knowledge, Skills and Abilities:
- Minimum of a Bachelor of Science degree, or Masters preferred in a biological or medical science;
- Five years minimum laboratory experience and MT (ASCP) certification required;
- Ability to problem solve, appropriately confront, and resolve issues;
- Excellent communication skills required;
- Advanced competency in Microsoft Office Suite.
Education: Bachelor's Degree (Required)
Benefit Statement:
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
- Medical, dental and vision insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
- 403(b) with a 5% employer match
- Various voluntary benefits:
- Supplemental Life, AD&D and Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- Tuition assistance
- Student loan servicing and support
- Adoption benefits
- Backup Childcare and Eldercare
- Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Discount on services at Lurie Children's facilities
- Discount purchasing program
There's a Place for You with Us:
At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: candidatesupport@luriechildrens.org
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