Senior Manager, Software Engineering - Database Platform
Req ID: FY25|R&D|#6389
Location(s): Annapolis, Maryland, USA; Arlington, Virginia, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boise, Idaho, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Chicago, Illinois, USA; Cincinnati, Ohio, USA; Dallas, Texas, USA; Des Moines, Iowa, USA; Detroit, Michigan, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Jackson, Wyoming, USA; Kansas City, Missouri, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Madison, Wisconsin, USA; Memphis, Tennessee, USA; Miami, Florida, USA; Milwaukee, Wisconsin, USA; Minneapolis, Minnesota, USA; New Orleans, Louisiana, USA; Orlando, Florida, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Pittsburgh, Pennsylvania, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA; St. Louis, Missouri, USA; Washington, District of Columbia, USA; Wichita, Kansas, USA.
Work arrangement(s): Fully Remote (works exclusively from home)
Your Opportunity
We are looking for an experienced Senior Software Engineering Manager with a passion for technology, people, projects, and data. Passionate leaders with depth and breadth of technology experience who can encourage the team and guide it towards success.
At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most meaningful questions by allowing them to visualize, explore, and understand their ops, applications, and customer data.
Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people.
If you have a strong technical background but you are also a person with great mentoring skills and know how to collaborate with multiple teams to ship great software, we would like to hear from you.
What You'll Do
- Own and work with a team of engineers to design, build, implement and manage secure, scalable, and reliable cloud-based Database as Service (DbaaS) platform to support the New Relic Product Platform portfolio.
- Drive and contribute to the software architecture and design of our existing large-scale distributed systems and new DbaaS Platform.
- Own and drive vision and strategy for the DbaaS platform, providing architectural guidance for security, reliability, scalability, resilience, disaster recovery, performance optimization, and cost.
- Manage technical roadmaps, balancing new features, service reliability, and technical debt reduction.
- Collaborate with leadership, product management, and engineering to align priorities and plans.
- Drive and contribute to our culture of operational and business efficiency, including secure code, CI/CD pipeline, unit tests, regression testing, uptime, and investment in technical and infrastructure debt.
- Attend Livesite meetings and bring postmortem learning back to the team and organization.
- Drive good software engineering practices like SOLID design practices, design patterns, object-oriented design (OO), and object-oriented programming (OOP).
- Continue to learn from some of the brightest minds in the business while also coaching and mentoring others.
- Drive the recruitment, training, development, and retention of talent.
- Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify project requirements and execute cross-team initiatives.
This Role Requires
- 10 years of programming and administration experience, with technical depth in one or more databases such as MySQL, PostgreSQL, and Redis on AWS Aurora/Elasticache, Google CloudSQL/Memorystore, and Azure Database/Cache platforms, preferably on a cross Linux/Windows platform.
- 6+ years of people management experience.
- Hands-on experience driving software architecture and design for large-scale multi-tiered Database Platforms and distributed software applications.
- Proven expertise in building and maintaining secure, scalable, and highly available cloud-agnostic DBaaS platforms.
- Strong DevOps experience in developing and maintaining database infrastructure on major public cloud platforms (AWS, Azure, GCP).
- Strong experience in architectural patterns and anti-patterns for resiliency, geo-availability, and disaster recovery.
- Experience with large, complex, geographically distributed enterprise environments.
- Proficient in Infrastructure-as-Code for multi-cloud and multi-region deployment.
- Familiarity with modern cloud deployments, compute, storage, networking, containers, databases, and security.
- Effective at driving transformational projects and unifying technical teams around a common architecture.
- Proven track record of setting and achieving ambitious goals, guided by metrics.
- Intellectual curiosity and drive, decisiveness, and experience with ambiguity and complexity.
- Excellent communication skills, capable of engaging both technical and executive audiences.
- Comfortable working across time zones (India/US/EU) in a fast-paced setting.
- Experience with Livesite and postmortems, bringing learning back to the team and organization.
- Demonstrated ability to coach and mentor engineers or managers in all aspects of their engineering duties and growth.
- Demonstrated experience with building and scaling tier-1, tier-2 systems.
- Experience working on cross-team projects with the ability to identify risks and weigh tradeoffs.
Bonus Points If You Have
- Strong experience in cloud DBaaS production environments.
- Experience with Crossplane or similar tools for controlling cloud-managed services.
- RDBMS skills in SQL or NoSQL including schema design, query optimization, and performance tuning.
- Experience with Vector Database.
- Experience working in large SaaS environments.
Additional Information
Fostering a diverse, welcoming, and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, recognizing the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit this link to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model, allowing us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities, and perspectives.
Compensation
Estimated Base Pay Range: $194,000 - $242,000. The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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