Highly responsible supervisory, professional and technical work with the New Orleans Police Department Bureaus and Divisions leading the development of both long- and short-range objectives related to technology used by police and law enforcement personnel. Employees in this class have the responsibility for planning, directing, and managing the operation of such technology in coordination with the City's Information Technology and Innovation Division; and related duties as required.
Minimum Qualifications:
- A Bachelor's Degree in computer science, Computer Information Systems (CIS), Geographic Information Systems (GIS), engineering, or a closely related field from an accredited college or university.
- Seven (7) years of highly responsible exempt (salaried) managerial level experience in a technical environment which includes experience in four or more of the following areas: Microsoft server support and management, personal computer desktop hardware and application support, voice communication systems support, LAN/WAN support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the internet of things (IoT), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user-centered design, data management and warehousing, data development and ETL processes, GIS, IT support and service delivery, IT quality assurance and control, IT project management, database management, and IT business analysis. Work must have included the responsibility for operational support for all computer business tools, service tools and applications. At least two (2) years of this managerial experience must have included supervision of a professional IT and/or technical IT staff.
- Possession of certifications in two (2) or more areas of information technology (e.g. CCNA, CCNP, CCIE, MCP, MCSE, MCSD, CompTIA Professional or Master Certifications, ITIL Framework or higher, PMP or higher, CISSP, Security+, SSCP, GIAC).
- Ten (10) years of highly responsible exempt (salaried) managerial level experience in a technical environment which includes experience in four or more of the following areas: Microsoft server support and management, personal computer desktop hardware and application support, voice communication systems support, LAN/WAN support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the internet of things (IoT), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user-centered design, data management and warehousing, data development and ETL processes, GIS, IT support and service delivery, IT quality assurance and control, IT project management, database management, and IT business analysis. Work must have included the responsibility for operational support for all computer business tools, service tools and applications. At least two (2) years of this managerial experience must have included supervision of a professional IT and/or technical IT staff.
* Prior to appointment, the hiring agency is required to verify education and professional certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
Note: Managerial level experience is considered to be comparable to City Bureau Chief type positions at pay grade 90 or higher. A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.
THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY.
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