The Regional Director of Clinical Services provides services in accordance with company policies to establish and provide assistance to further ensure the clinical success in LCS equity and managed communities. The Regional Director of Clinical Services is responsible for assisting LCS communities in the global implementation and training of the clinical programs and protocols, benchmarks and standards, federal and state regulatory compliance and best practices in the delivery of quality care. The Regional Director of Clinical Services will serve as the clinical liaison assisting the communities on-site as well as remotely.
Experience is Everything:
At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.
The Role:
- Participate in clinical community administrative staff interviews as requested by LCS community leaders.
- Monitor/audit assigned communities for on-going compliance in State and Federal regulations and the application of accepted nursing standards of clinical practice.
- Provide and/or assist with the development and/or implementation of action plans based on trended survey data, plans of correction, and quality assurance reports.
- May establish appropriate policies, procedures and practices with nursing and administrative staff.
- Must have the ability to write accurate and quantifiable reports that will serve as clear action plans for communities and complete reports in a timely manner.
- Must be fiscally responsible with company and community finances and present accurate and validated expense reports, per company policy.
- Support the OIG Corporate Compliance Program.
- Support HIPAA compliance.
- Work with and make recommendations regarding ancillary providers and CPS vendors to ensure accurate, cost effective, and quality service.
- Analyze clinical data and provides suggestions for improved clinical outcomes.
- Assist in the training and education for clinical systems to improve resident care.
- Assist with the development of clinical education and training programs.
- Assist with corporate training and education programs.
- Endorse and supports LCS branded programs: Heartfelt Connections, Health and Wellness Navigation, Extraordinary Impressions, and Lifestyle and Health Services Health and Wellness.
- Provide appropriate nurse consulting services as needed in a crisis situation.
- Monitor/audit community for on-going compliance.
- Perform specific work duties and responsibilities assigned by supervisor.
Experience:
- Must have a valid registered nursing license.
- Graduate of an accredited school of nursing.
- Minimum 5 years experience in assisted living, memory care, and skilled nursing facilities. Nursing Leadership and Consulting experience preferred.
Knowledge and Experience:
- Must have the ability to respond quickly to internal challenges and devote time as needed when there is a community crisis or to assist with startup on new communities.
- Ability to tie all clinical support to billing.
- Thorough understanding of all clinical State and Federal compliance areas.
- Solid knowledge of OIG Guidelines and working knowledge of HIPAA.
- Ability to develop training programs for Administrators and DONs.
- Ability to develop benchmarks and trending data for an individual community and LCS corporately using regulatory survey reports, quality measure reports, LCS programs, and standards.
- Ability to write clear quantifiable reports that will serve as clear action plans for communities.
- Must be highly articulate and have excellent written and verbal communication skills.
- Ability to handle multiple priorities and stay focused on prioritizing work.
Why LCS?
Industry leader. The Nation’s third-largest senior living operator ranked number one in customer satisfaction among senior living communities.
Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.
Top Workplace USA: LCS has earned the 2023 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development, and clued-in leaders, to name a few.
Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.
Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.
Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.
Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.
LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community.
Travel Frequency: 76-100%
Job Level: C
Estimated Salary Range: $110,000 - $135,000
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED
LCS IS AN EQUAL OPPORTUNITY EMPLOYER
