The Technical Expert II (TE II) is a child welfare subject matter expert working collaboratively with TEs and project leadership and is responsible for ensuring the design and delivery of training and technical assistance (T/TA) and deliverables for/with JBS projects and initiatives. The TE II may provide coaching and guidance for and with staff and consultants/collaborators in supporting and implementing effective, high-quality T/TA and communicate with the JBS client(s) per established project guidelines. The TE II may also be called upon to supervise project-affiliated JBS staff.
ESSENTIAL JOB FUNCTIONS:
- Maintain professional expertise in content area, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.
- Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective T/TA approaches for grantees, topics for project meetings and/or workshops, and skilled consultants and presenters.
- Ensure T/TA activities carried out by TE II meet all contractual obligations and requirements of the client/contract.
- Manage, guide, and monitor the design and delivery of all TA; ensure all T/TA-related activities are documented (whether in the designated TA tracking system or another method) in a timely fashion.
- Work with other TEs, the project's senior management team, and JBS clients to identify trends in T/TA needs, analyze which types of T/TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes.
- Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of T/TA.
- Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.
- Contribute to the preparation and finalization of written deliverables, including site visit reports, meeting reports, technical documents, and other products (e.g., PowerPoint presentations) as requested by clients.
- Guide and may manage assigned T/TA staff in carrying out the support and logistical activities required for delivering all types of T/TA and may supervise staff.
- Develop scopes of works for consultants and assist with recruiting and selection of consultants.
- May contribute to proposal preparation and business development activities.
Minimum Job Qualifications:
Education:
- Master's degree in relevant field.
Experience:
- At least 15 years of relevant work experience.
- Demonstrated applied expertise in child welfare and related child, family, and human services topic areas.
- Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to prevention, safety, permanency, and child and family well-being.
Language:
- English Fluency (oral and written).
Physical/Mental Requirements:
- Ability to sit for prolonged periods at a desk or computer workstation.
- Regularly uses a computer, keyboard, and mouse.
- Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.
- Ability to hear and understand spoken information in person and over the phone.
- Minimal lifting and carrying may be required, typically light office supplies or documents.
- Ability to move within the office environment to access equipment, files, and interact with colleagues.
- Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.
Preferred Job Requirements:
Experience: 3 years' direct program management experience. At least 2 years' supervisory experience. Consulting and contract management experience. Federal government contracting experience. Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills. Attention to detail.
Knowledge:
- Content Knowledge of current and emerging issues for assigned grant program areas.
- Strengths-based approach to delivering T/TA and to working with others.
Software Proficiency: Microsoft Office (Excel, Outlook, PowerPoint).
Location: Remote; maybe a hybrid role if within 50 miles of the North Bethesda or San Mateo office.
OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
APPLICATION INFORMATION:
If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
