Product Support Engineer

Tencent • Palo Alto, CA, United States • $200k - $250k / year • 2m ago

Responsibilities:

Research industry solutions, combine the customer's business technology solutions and the characteristics of Tencent's audio and video products, sort out valuable solutions, and organize them into sales support materials.
Work closely with the business team to analyze the technical structure of the customer's media business and explore the customer's needs and value in audio and video scenarios. Provide industry solutions and cases serving the international market, such as OTT, social networking, games, education, business, etc.
Conduct industry analysis and research, find a list of customers that meet the goals, and conduct business development work;

Requirements:

Bachelor degree or above, computer, MBA related majors are preferred.
Fluent English can be used as a working language, good communication skills and customer service awareness, and good desk research and writing skills;
Good at thinking, high business sensitivity, excellent learning ability, logical thinking ability and problem-solving ability;
Self-motivated and responsible, with passion for work, good stress resistance and team spirit.

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