University Job Title: Assoc. Chief Medical Officer, Mental Health Services
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Compensation Grade Profile: Leader (M8)
Wage Ranges: Click here to see our Wage Ranges
Searchable Job Family: Clinical, University Health
Total # of hours to be worked: 37.5
Work Days/Hours (Other than Standard): Full-time, 37.50 hours. Evenings, weekends, holidays/recess may also be required.
Work Week: Standard (M-F equal number of hours per day)
Work Location: Central Campus
Worksite Address: 55 Lock Street, New Haven, CT 06511
Position Focus:
Since 1971, Yale Health Center has been the principal provider of acute, specialty, and primary care for Yale University students, faculty, staff, retirees, and their families. Over 50 years later, Yale Health has more than 47,000 members who come from every state in the country and nearly every country in the world. Our Partnership for Patient-Centered Care means we respect, hear, and involve our patients as an equal partner in their health goals. Physicians, nurse practitioners, nurse midwives, physician assistants, and others are board certified and committed to a team approach to healthcare. Reporting to the Chief Medical Officer at Yale Health and in collaboration with the Executive Team and the Associate Chief Medical Officer, Primary Care, provide clinical, strategic and management leadership for Yale Health Mental Health Services for faculty, staff, students and dependents. The Associate Chief Medical Officer, Mental Health Services (ACMO-MH) will have oversight of the clinical activities of mental health and counseling service delivery at Yale Health and business management responsibility for the mental health vendor network. The position fulfills a 20% practice effort of clinical-based patient care while devoting approximately 80% effort to clinical, administrative and strategic leadership. Represents Yale Health to the University, Yale Medicine and Yale New Haven Hospital and other stakeholders. Promotes and supports the goals and objectives of Yale Health.
Essential Duties
- The Associate Chief Medical Officer of Mental Health directs and ensures the clinical excellence of mental health services delivered to Yale Health faculty, staff, students, and dependents. The ACMO-MH supervises five direct reports and is responsible for the performance of a clinical staff of approximately 70 providers (Psychiatrists, Psychologists, Social Workers, Advanced Practice Providers)—Upholds Yale Health’s commitment to patient-centered care.
- The ACMO-MH will supervise the provision of optimal clinical care, quality, value, and service to Yale Health patients. Services include psychotherapy, psychiatry, care coordination, and University outreach. The position oversees the Sexual Harassment and Assault Response & Education (SHARE) clinicians and staff.
- Advances clinical model innovation. Uses metrics to provide feedback and drive improvement in quality of care, access, productivity, teamwork, and patient experience. Uses data analytics and technology to identify opportunities for efficiency and responsible management of Yale Health’s staff and financial resources.
- Partners with university stakeholders, serves on university committees, and aligns with campus mental health and wellness efforts. Coordinates mental health response to campus emergencies.
- Oversees third-party managed care vendor that administers local provider network to ensure that the benefit is administered effectively and efficiently on the concepts of medical necessity, access, and evidence-based care for Yale’s diverse population, including pediatric and adolescent members.
- Serves as principal Yale Health leader to ensure network adequacy, inpatient and outpatient care access, and appropriate care transitions. Monitors key performance indicators and business processes.
- Cultivates a high-quality team of clinical providers, promoting standards of professionalism and service for the clinical areas of responsibility. Directs the activities and professional development of direct reports and clinical staff, including measures to encourage retention and mitigate burnout. Oversees departmental training programs in conjunction with Yale Departments of Psychiatry and Psychology.
- Optimizes partnerships with other Yale Health clinical departments for mental health care service delivery, including care coordination, mental health screenings, and collaborative care partnerships. Collaborates with ACMO-Primary Care, Chiefs of departments, and specialty services to provide optimal healthcare delivery to Yale Health members.
- Assists the Chief Medical Officer on projects and implementation of organizational priorities in clinical quality improvement and process redesign. Serves on standing and ad hoc committees and teams, including Executive Council, Chiefs, Pharmacy & Therapeutics, and Quality & Safety.
- Collaborates with Department Managers and the Finance Department in preparing and monitoring budgets for clinical areas using data analytics. Fosters financial literacy among clinical staff to promote high-value care delivery.
- Demonstrates excellence and commitment to patient care by providing clinical care to patients for two sessions per week.
- Recruits and makes recommendations for staffing, hires, and promotions. Participates in interviewing and selecting clinician candidates for appointment to the clinical staff of Yale Health with the goal of a diverse workforce. Conducts regular meetings with direct reports and teams and fosters a collaborative and positive work environment.
- Informs staff of institutional policies and procedures and ensures compliance with all clinically relevant regulatory and accrediting requirements.
Required Education and Experience: Graduation from an accredited medical/graduate school (MD, DO, PhD, PsyD) and completion of post-graduate training and a minimum of 2 years of previous mental health clinical leadership and management experience, preferably in a university setting or a healthcare system such as an HMO or ACO.
Required Skill/Ability 1: Well-developed leadership, managerial, decision-making, planning, organizational and problem-resolution skills. Demonstrated ability leading transformational projects. Visionary with the ability to generate a strategic vision and to influence people to achieve this vision.
Required Skill/Ability 2: Demonstrated ability to manage people on a day-to-day basis in a matrix environment and inspire a high level of commitment and performance. Strong collaboration skills to work with internal teams to effectively understand issues and mitigate risks accordingly.
Required Skill/Ability 3: Demonstrated clinical skills as attested by colleagues and supervisors. Record of effective leadership in mental healthcare delivery.
Required Skill/Ability 4: Ability to collaborate effectively with clinical and operational leadership, management and staff at all levels. Evidence of an ability to build and manage a diverse team of providers.
Required Skill/Ability 5: Excellent written, oral communication and presentation skills. Ability to adapt communication style to address the needs of individuals and cultivate relationships at all levels throughout the University.
Required Licenses or Certifications: Licensure and certifications appropriate to the specialty, including board certification, if applicable. Currently licensed in the State of Connecticut or eligible to obtain and hold a State of Connecticut provider license as well as any applicable State or Federal DEA or narcotics registrations (based on licensure).
Weekend Hours Required?: Occasional
Evening Hours Required?: Occasional
Drug Screen: No
Health Screening: No
Background Check Requirements: All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check.
COVID-19 Vaccine Requirement: The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer: The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement: University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Note: Yale University is a tobacco-free campus
