This position is 100% travel throughout the United States.Candidates must live near a major airport.Summary Of Duties
Environmental Management and community buildings and grounds are the physical representation of our commitment to the health and happiness of our residents. It is the responsibility of the National Director of Facilities Management to support and develop extraordinary environments. By providing national policy and procedure, training, and compliance reporting to ensure the highest quality community level environments. The National Director of Facilities Management must support national enterprise-wide best practices while respecting community level needs and highest and best use case analysis. With deep experience in building and mechanical systems, this role brings attention to detail, organization, and communication skills to support and develop our community level associates and Maintenance Directors.
Essential Functions
Leadership and Management
- Leads and supports community level Maintenance department associates; Including onboarding and associate training, skills proficiency, room turn process training, vendor management, and Grace Management, Inc. regulatory and service standards.
- Participates in the planning of the annual community level Maintenance departmental operating budget and participates in planning and implementing an annual capital improvement plan as well as any longer-term projects.
- Attends Leadership meetings and actively participates as a team member on the Ancillary Services team supporting all communities, including quarterly Executive Director Orientation.
- Contributes to the organization’s strategic plan, including long and short-term asset specific strategic plans, goal setting, and highest and best use resource allocation.
- Works with VP of Facilities Management and team to review and update standard operating procedures (SOPs).
- Implements, supervises, and in some cases develops Request for Proposal templates associated with community specific projects or recurring maintenance opportunities.
- Works directly building local and national vendor partnerships with service providers, strategic partners (TELS/DSSI) and vendors.
- Participates in Grace Purple Standards (GPS) reviews in partnership with national and regional leaders.
Emergency Preparedness and Safety
- In partnership with the Vice President of Facilities Management, participate and lead in the preparedness, communication, and emergency response during all disaster related events. Becomes key point person while maintaining constant contact with key team members.
- Conducts periodic community visits to assure compliance with applicable fire/life safety and building codes.
- Fosters a culture of continuous improvement, accountability, innovation, and safety.
- Champions and supports the Safety Committee Program across all GMI communities.
- Monitors regulatory compliance, including all fire and life safety related tasks in TELS platform.
Physical Plant and Grounds
- Reviews staffing and delegation for building maintenance, equipment maintenance, utilities, and grounds with a comprehensive, preventative maintenance program to align with annual budget expectations.
- Arranges for maintenance contracts as necessary working with vendors and other external stakeholders and ensures contract compliance, billing accuracy, and quality assurance.
- Assures residents and associate building and environmental needs are met with a timely and effective work order repair system, TELS.
- Oversees construction projects, working in collaboration with VP of Facilities Management and other Senior Grace Management, Inc. leadership, architects, engineers, and contractors to assure quality scope, schedule, budget, and safety management.
- Manages and cultivates multiple vendor relationships.
- Actively participates in due diligence/acquisition opportunities, property condition assessments, and capital budget projections.
Knowledge, Skills, Abilities, And Experience
- Working knowledge of integration of facilities systems and controls, i.e., HVAC, chillers, diagnostics, PC-generated facilities temperature controls, etc.
- Minimum of five years of experience in facilities management; multi-site facilities management experience in a health care setting preferred.
- Comfortable presenting and conversing in front of executive leadership.
- Strong oral and written communication skills in English, including ability to read proposals, troubleshoot bids and mechanical drawings, write reports, business correspondence, and procedural manuals.
- Project management experience, having led facility-related projects from planning stages to completion.
- Bachelor’s degree in engineering, energy management, project management, or related field preferred.
- Ability to respond to questions from groups of managers, residents and their families, outside contractors, and government officials.
- Experience with the administration and execution of commitments included in plans, permits, and policies required for contract compliance associated with construction and development.
- Demonstrated leader of highest personal and professional integrity who is committed to fulfilling the mission and vision of the organization.
- Demonstrated ability to think strategically and to make effective decisions working difficult and complex situations.
- Excellent customer service skills, including desire and ability to work with senior population.
- Knowledge of fire safety, SDS, OSHA regulations, and related life safety areas.
- Strong PC skills with advanced knowledge of MS office suite.
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