Req ID 68419 | OSS Washington, United States
Account Manager I
Go fast, take a chance, come grow with us!
Passive Safety Systems (Division R) is carving out from ZF’s current portfolio to become an independent company. This will allow the Division to further grow and expand its market position in safety restraint technologies by involving external investors. Our footprint already includes ~45,000 employees in 20 countries in 44 locations and 2022 sales exceeded €4.5 billion. Establishing a solid resource foundation for independency is key to future success to become the #1 market leader. Our mission is to help protect people on the road with innovative state-of-the-art inflatable restraint, seat belt and steering wheel systems technology.
Now is your opportunity to shape the future of passive safety technologies together with us!
Role Objective:
This is a role which requires commercial savvy and business acumen. The Account Manager I is responsible for both the support of existing business, as well as the development of future business potential. Position is responsible to support the Ford customer in the North America region. There is tough competition in our business sectors and rigorous financial pressures, so the position requires financial aptitude and a comfort level working with highly technical products. The position is in Washington, Michigan.
Position Responsibilities:
Customer RFQ / GDPEP 1-2 (35%):
- Check and specify RFQ requirements/project goals for Ford customer.
- Involve, coordinate, and drive internal stakeholders.
- Challenge internal stakeholder towards technical, economic, and quality requirements, create best technical and economic conditions.
- Define actions within framework of specified standards and guidelines.
- Drive and present all aspects of GDPEP 1-2.
- Preparing offer and/or be co-partner in offer process.
- Clarify any discrepancies and work out resolutions together with KAM/BAM team.
Sales Project Team Member (35%):
- Bring in commercial view, targets, and tasks.
- Drive change management, check and evaluate costs and present, if necessary, in CQA meetings.
- Track compliance with the goals (quality, costs, and deadlines), if necessary. Suggest and initiate corrective measures, pro-active coordination.
- Monitor success and report on the status of the project and account.
Administration (focus NA): 30%
- Track product CV and related POs in association with KAM/BAM Team. Process POs in the ZF system.
- Maintain prototype order tracker with PO status, approve, track, and ensure goods receipt closure for prototype shipments.
- Work as liaison between Ford and KAM/BAM Team, Engineering and Program Management to communicate issues with on-time deliveries, prototype purchase orders and other discrepancies.
- Record, track and determine quarterly raw material inflation, support KAM/BAM Team with Claim Recovery.
- Work with Finance and Accounts Receivable (A/R) departments to resolve invoice and payment issues.
Education:
- Bachelor’s degree required, preferably in Business or related discipline.
Experience and Skill Set:
- Requires 6-8 years of progressive experience in business with at least 3 years customer or supplier interface experience.
- Experience in working in a global, cross-functional organizational structure. Proactive cooperation to work with a wide variety of functions/individuals within and across the organization at all levels; internally and externally.
- Ability to juggle competing demands and adapt to different situations. Must be able to perform under stressful conditions and meet immediate or short-lead time deadlines.
- Thinks strategically and considers the long-term view.
- Be able to work in a high dynamic organization and to work under pressure. Team player as part of a global sales team.
- Strong in MS Office (Excel/PowerPoint/Word).
- Solid leadership, analytical, project management, facilitation, and problem-solving skills.
- Winning mentality and persuasion skills as well as a high level of integrity and professionalism.
- Energetic, responsive team player who is keen to take initiatives.
- Proactive, organized, and accuracy with attention to detail.
- Professional communications skills both verbally and in writing with mandatory fluency in English required.
- Domestic/International travel required on an as needed basis. Frequent travel required to support customer.
Be part of our ZF team as Account Mgr I-Gen and apply now!
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