Summary:
The Director, Product Management, Market Strategy – Digital Lending, is a key leadership role within the BCS Segment of Wolters Kluwer Compliance Solutions, responsible for building and executing a high growth strategy in the Digital Lending market space. This includes both accelerating the growth of current products while also determining how to best expand and innovate beyond the existing portfolio through a combination of strategic partnerships, acquisitions, and organic growth that has a multiplier effect revenue.
This role will work closely with BCS Product Management leaders and other connected partners, Marketing, Sales, and Finance to deliver a successful P&L for the growing portfolio of Digital Lending SaaS products and services.
Wolters Kluwer Compliance Solutions serves over 7,000 financial institutions, including 94% of top 100 US Banks. Banking Compliance Solutions (BCS) includes a portfolio of Expert Solutions that focus on banks and specialty lenders across the following markets: Document Generation | Digital Lending | Compliance Analytics.
Wolters Kluwer offers a hybrid work environment, where employees come together in the office eight days a month to connect with colleagues. You will report to the VP & Segment Leader FCC Banking Compliance and work under the leadership of the Executive Vice President, General Management - Software.
Required Job Qualifications (Minimum):
- Education: Bachelor’s degree or equivalent required
- Travel: Up to 50% travel -- customer visits, beta site visits, sales support, and other travel as required.
- Experience: 10 or more years of experience leading product management, with a focus on go-to-market activities of complex, high-growth, B2B technology products for the financial services market.
- 5 or more years of experience in management, minimum 3 years in Director-level or higher role.
- Demonstrated executive-level people leadership skills – ability to organize, lead, and supervise others.
- Ability to develop relationships and work closely with other internal and external organizations.
- Collaborative team player with excellent verbal, written and interpersonal communication skills and extreme attention to detail, and management style that fosters innovative thinking.
- Ability to understand and process technical detail and simplify this into customer facing messaging and illustrations.
- Demonstrated ability to perform well in customer-facing presentations and pitches.
- Strong ability to analyze data, and quickly understand trends to capture new opportunities and defend against threats.
- Ability to thrive in a fast-paced environment and manage multiple projects effectively. Experience managing and coordinating efforts across complex teams in a Fortune 500 style corporate environment.
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Essential Responsibilities:- Establish, manage and execute an overall market strategy for Digital Lending related products.
- Overall responsibility for revenue and sales goals of Digital Lending related products.
- Establish key performance indicators (KPIs) to track product performance and measure success, including revenue, customer acquisition, customer retention, and market share.
- Effectively communicate the market strategy, roadmap, and performance to Executive Management and key stakeholders across the organization.
- Directly manage and develop the Digital Lending Market Strategy team. Lead, mentor and coach team members to build a high-performing team.
- Ensure the team is executing effectively through regular goal reviews and monitoring of KPIs.
- Ensure you have the right talent in place to deliver on your plan; recruiting new talent as needed.
- Create a highly productive working relationship with cross functional teams including marketing, sales, partnerships, product management, product engineering, delivery & support, and finance to ensure alignment and execution of market strategy activities to support segment financial success.
- Continuously monitor the market and competitive landscape to identify opportunities and threats.
- Conduct market research, including market sizing, growth potential, and key market participants, to identify their unique needs, preferences, and behaviors.
- Acts as product growth champion, ensuring that Digital Lending product strategies align with customer and sales needs, and that a steady stream of product enhancements, new products and GTM tools to drive new sales and/or retain and grow existing revenue are delivered.
- Develop and present business cases built on a solid market understanding and data-driven revenue projections.
- Overall responsibility for pricing of new and existing products, including ensuring appropriate margins.
- Drive the implementation and adoption of the Lean Product Cycle to ensure customer-centric product innovation and delivery.
- Work with product management to prioritize product developments based on customer needs, business goals, and market potential.
- Identify strategic partnerships and / or potential acquisition targets that strengthen and expand existing available market.
- Translate key product value propositions and match to the appropriate target segments / personas as an input into sales and marketing collateral and enabling sales effectiveness.
- Act as the public face for the Digital Lending market, engaging with sales teams in negotiations with Fortune 500 companies, including national and global banks.
- Collaborate as needed with other CS segments to ensure product and GTM strategies are aligned.
- Support the effort to unify platforms across numerous diverse technology stacks and support the migration of 2,000+ customers from legacy / on-prem solutions to SaaS.
- Supports VP & Segment Leader, Banking Compliance Solutions, as part of high-level business strategy development, team culture creation, market problem-solving, and other group-wide activities as needed.
- Performs other duties as requested by Supervisor.
Compensation:Target salary range CA, CT, CO, HI, NY, WA: $200,700-$284,100.
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