Req ID: 463668
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite General Manager Rail Operations in New Haven, CT we're looking for?
Your future role
Take on a new challenge and apply your multifaceted and strategic leadership expertise in a new cutting-edge field. You'll work alongside dedicated, innovative, and resilient teammates. You'll be at the helm of ensuring top-notch rail service operations, making critical decisions that directly impact the efficiency and safety of our services. Day-to-day, you'll work closely with teams across the business (including safety, operations, and customer service), spearhead contract management, and much more.
We'll look to you for:
- Serves as Contractor's liaison with the Authority primarily its Contract Manager.
- Direct reports management, who in-turn oversee management, technical, administrative, and exempt staff.
- Performance of all Key Management Personnel, as well as subcontractors, suppliers, and vendors.
- Oversee Safety, Contract Administration, Daily Train Operations, Facilities, Workforce Training, and Maintenance, Information Technology Systems, on-call Work Directives and Customer Experience.
- Establish meaningful key performance metrics, monitor and make decisions based on facts and trends.
- Develop and establish programs, practices, standards and procedures for passenger safety, rule adherence, operating schedules, and training.
- Weekly (or sometimes daily) service performance review meeting with Authority staff.
- Proven Management Experience and Skills managing subcontract, supplier, vendor contracts.
All about you
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
- Bachelor's Degree in Transportation, Business Administration, Engineering, Construction, or related field-or equivalent experience.
- 10 years of broad and deep, progressively responsible experience covering most facets of railroad operations, maintenance, engineering, contract, and project management. At least eight years in a Senior Management/Leadership capacity for a FRA Regulated, Class 1 or Commuter Railroad with territory, service, complexity, and challenges.
- Knowledge of contract and project management within a railroad environment.
- Familiarity with labor relations and collective bargaining environments.
- Ability to make presentations to Senior Leadership, Governing Boards, and public stakeholder groups.
- Proven management and leadership skills with a focus on safety, efficiency, and customer service.
- Experience in managing operations and maintenance of complex Railroad Networks.
- Ability to organize work effectively with strong attention to detail.
Things you'll enjoy
Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
- Work with a dedicated team responsible for managing the contract commuter operations of the CTrail Hartford Line or Shore Line East of the CTDOT customer.
- Progress towards enhancing safety, efficiency, reliability, customer service, and stakeholder satisfaction.
- Collaborate with transverse teams and helpful colleagues.
- Steer your career in whatever direction you choose across functions and countries.
- RRT included.
Salary range: 150,000-181,500
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences and perspectives, we also generate value for Alstom and its stakeholders.
Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
It is Alstom's policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity. The Company's Equal Employment Opportunity (EEO) policy, as well as its affirmative action obligations, includes the full and complete support of the Company. Because it's just the right thing to do. We hope you think so, too.
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