Associate Director Floor Programs (7374U) Lawrence Hall of Science, #71959
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included.
Departmental Overview
The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 170,000 visitors on site each year. Our mission is to inspire and engage through science discovery and learning in ways that advance equity and opportunity.
Responsibilities
In collaboration with the Public Engagement Program Director, the Associate Director of Floor Programs and Operations ensures a positive, welcoming and enriching experience for visitors by overseeing daily operations of the science center floor.
*Key Responsibilities:
- Supervise daily operations on the science center floor, including opening and closing procedures, school group orientations, and visitor assistance.
- Recruit, train, lead and inspire a team of facilitation staff, fostering a culture of excellence and collaboration.
- Develop and implement planning strategies to enhance the overall visitor experience.
- Provide a functional, clean space throughout the exhibit spaces.
- Monitor visitor flow and address any issues or concerns promptly.
- Conduct regular walkthroughs of exhibit spaces to ensure cleanliness and functionality.
- Assist with the implementation of safety and security protocols.
- Stay informed about exhibits, programs, and events to effectively communicate with visitors.
- Create manuals and documentation specific to the department.
- Conduct daily check-ins with floor coordinators and facilitation staff.
- Optimize floor operations to maximize efficiency.
- Collaborate with various departments to ensure smooth and efficient operations.
Required Qualifications
- Intimate working knowledge of science center programs.
- Strong equitable leadership skills.
- Ability to lead the team in policy and practice development.
- Proven track record of effectively leading teams.
- Exceptional organizational abilities.
- Excellent communication skills.
- Excellent program management skills.
- Demonstrated leadership abilities and extensive management skills.
- Passion for science education.
- Comfortable public speaker.
- Working knowledge of training development strategies.
- Ability to anticipate guest needs.
- Strong service orientation.
EDUCATION
- Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
- Spanish speaking.
- CPR/First Aid Certification.
Salary & Benefits
This is a 1-year, full-time (40 hours/week) contract appointment, eligible for UC benefits. The budgeted salary is $72,600.00 - $96,000.00.
How to Apply
To apply, please submit your resume and cover letter.
Conviction History Background
This position requires fingerprinting and a background check. Berkeley does hire people with conviction histories.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report observed or suspected abuse or neglect.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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