We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader.
As a Director of Zscaler Platform Training Delivery, you'll oversee the vision, oversight and coordination of all aspects of Zscaler Platform Training Delivery. You'll report to the head of Zscaler Product Education, VP of Platform Training and Certification, and will work with leaders of content development, certification and education operation within the training team. This role is a management role.
Specifically, your job responsibilities will include the following:
- Build and manage the Global Platform Training Delivery team by hiring and mentoring them to deliver training sessions to a diverse audience.
- Collaborate with important partners within the Training team and other groups to coordinate Customer, Partner, and Employee Training schedules across EMEA, LATAM & JAPAC.
- Manage instructor certification workshops and Train-the-Trainer sessions.
- Setup an Authorized training partner program managing the relations, partner audits, commercials and trainer readiness.
- Maintain the high team standards for content delivery and customer service.
- Manage delivery of training to three important audiences in EMEA and JAPAC:
What We're Looking for (Minimum Qualifications)
- 10+ years of experience in delivery of technical training and related business experience in the networking security industry.
- 5+ years experience with products used to secure data in transit in the public cloud, such as Proxy and Zero Trust.
- BS required/ MS preferred in Computer Science, Cybersecurity, or related disciplines.
- Ability to travel up to 25-50% a month worldwide (post COVID era).
- Have or can obtain a passport and driver's license.
What Will Make You Stand Out (Preferred Qualifications)
- (Desired) U.S. Government security clearance or willingness to obtain one.
- Network security background.
- Experience with SOC Operations and security analytics.
- Knowledge of adult learning principles.
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans.
- Time off plans for vacation and sick time.
- Parental leave options.
- Retirement options.
- Education reimbursement.
- In-office perks, and more!
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