Associate Director Floor Programs (7374U) Lawrence Hall of Science, 71959About BerkeleyAt the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice.
Departmental OverviewThe Lawrence Hall of Science is UC Berkeley's public science center, serving more than 170,000 visitors on site each year. Our mission is to inspire and engage through science discovery and learning in ways that advance equity and opportunity.
Application Review DateThe First Review Date for this job is: 9/3/2024.
ResponsibilitiesIn collaboration with the Public Engagement Program Director, the Associate Director of Floor Programs and Operations ensures a positive, welcoming and enriching experience for visitors by overseeing daily operations of the science center floor and maintaining the safety and cleanliness of the public spaces.
- Supervise daily operations on the science center floor, including opening and closing procedures, school group orientations, and visitor assistance.
- Recruit, train, lead and inspire a team of facilitation staff.
- Develop and implement planning strategies to enhance the overall visitor experience.
- Provide a functional, clean space throughout the exhibit spaces.
- Monitor visitor flow and address any issues or concerns in a prompt manner.
- Conduct regular walkthroughs of exhibit spaces to ensure cleanliness standards are upheld.
- Assist with safety and security protocols.
- Stay informed about exhibits, programs, and events.
- Create manuals and documentation specific to the department.
- Conduct daily check-ins with floor coordinators and facilitation staff.
- Optimize floor operations to maximize efficiency.
- Collaborate with various departments to ensure smooth operations.
Required Qualifications- Intimate working knowledge of science center programs.
- Strong equitable leadership.
- Ability to lead the team in the development of policies and practices.
- Proven track record of effectively leading and developing teams.
- Exceptional organizational abilities.
- Excellent communication skills.
- Excellent program management skills.
- Demonstrated leadership abilities.
- Passion for science education.
- Comfortable public speaker.
- Working knowledge of training development.
- Ability to anticipate guest needs.
- Skills to evaluate issues and identify resolutions.
- Strong service orientation.
EDUCATION- Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications- Spanish speaking.
- CPR/First Aid Certification.
Salary & BenefitsThis is a 1-year, full-time (40 hours/week) contract appointment, eligible for UC benefits. The budgeted salary is
$72,600.00 - $96,000.00.
How to ApplyTo apply, please submit your resume and cover letter.
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