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Associate Chief Information Officer, School of Medicine

University of California Riverside • Riverside, CA, United States • $200k - $250k / year • 2m ago

Associate Chief Information Officer, School of Medicine

Job ID:

Location: Main Campus - UCR

Schedule: 8AM - 5PM

Category: Information Technology

Salary: $156,700 - $316,700

Full/Part Time: Full-time (100%)

Organization: School of Medicine

Department: SOM Finance and Admin Dept

Application Deadline: Open Until Filled

Position Information:

Reporting to UCR's Chief Information Officer (CIO), the Associate Chief Information Officer (CIO) for the School of Medicine (SOM) at UCR leads and executes SOM's strategic IT initiatives in alignment with UCR ITS goals. Overseeing a team of IT professionals, this role delivers and implements a comprehensive range of IT products and services, including application services, infrastructure, networking, enterprise systems project management, information security, and data services. The Associate CIO chairs committees to evaluate and select cost-efficient, advanced technologies and oversees IT security within the health setting. In collaboration with the CMIO, the Associate CIO develops systems to meet the operational demands of clinical practice sites across a 220-mile region. This role also manages innovative IT solutions that support the SOM's educational, research, and clinical missions.

The Associate CIO oversees technology services for the SOM, including network resources, classroom technology, standalone technology resources, and web-based resources. They plan, develop, deploy, and maintain research technologies and services from the SOM, campus, cloud, or other UC Health locations. They also provide leadership in planning, designing, developing, installing, and maintaining hardware and software services, including cloud and custom systems. This requires understanding the systems and technologies used by medical schools and clinical enterprises, including platforms like the Medical Student Admissions System (AMP), New Innovations (Undergraduate & Graduate Medical Education), and Curriculum Management System. The Associate CIO partners with the CMIO to oversee UCR Health EMR systems such as EPIC.

With strong change management and communication skills, the Associate CIO develops and implements IT policies and protocols. They ensure structured roll-outs of new systems and applications, including training for faculty, staff, and students. The Associate CIO also directs risk assessments and implements strategies to address risks. This position regularly interfaces with the SOM Senior Leadership team, UCR Health Leadership team, and ITS leadership team to ensure seamless collaboration and alignment with UCR's broader IT strategy. The Associate CIO for SOM is a senior leadership role within both ITS and SOM, providing leadership, vision, strategy, and direction for all technology-related initiatives, aligning with UCR's central IT goals.

This position is classified as on-site.

Requirements:

Educational Requirements

Bachelors degree or equivalent combination of education and experience. Required
Advanced degree. Preferred

Experience Requirements

10 - 15 years of related experience. Required
Previous supervisory/managerial experience. Preferred
Experience in assessing, designing and implementing technology solutions specific to medical operations, including managing the technical implications of HIPAA and related medical and student regulations and policies. Preferred
Typically 10 years or more of experience managing an Information technology organization. Preferred
Experience with Cloud Security, Cloud Computing Integration and Information Architecture, Web Services Security, and Healthcare IT Systems Preferred
Experience managing IT operations for clinical services Preferred
Extensive experience with health systems and technologies (e.g., EPIC, Nuance, Acuity, MS Fabric, Find Help, etc.) Preferred

Certification Requirements

Project Management Professional (PMP) Preferred
Certified Information Systems Security Professional (CISSP) Preferred
Certified Healthcare CIO (CHCIO) Preferred
Leadership training and certification (e.g., Educause, MOR, Gartner, IDC, etc.) Preferred

Special Conditions

Must pass a background check. Required
Travel Outside of Normal Business Hours Required
Occasional travel for university related business meetings, conferences and/or professional development. Required

Minimum Requirements

Requires extensive and in-depth knowledge of Information Technology principles, theories, and concepts to manage functional area(s) and provide solutions.
Requires knowledge of policies and procedures and ability to determine a course of action based on these guidelines.
Requires the ability to change the thinking of, or gain acceptance from, others involving project work and initiatives.
Comprehensive knowledge of subject area and broad knowledge of all IT areas sufficient for strategic planning, technology assessment and direction.
Thorough knowledge of supervisory and leadership techniques in managing technical staff.
Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.
Experienced in leading change management activities and managing their impact across multiple organizations across division, college or institutional boundaries.
Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups and senior management with potentially varied levels of technical sophistication.

Preferred Qualifications

Clearly understands the needs and concerns of the user groups in the organization and applies knowledge to better meet those needs.
Demonstrated experience developing and analyzing corporate strategy.
Demonstrated experience with senior management planning and budgeting.
Demonstrated leadership experience in an executive position.
In-depth understanding of HIPAA and other relevant regulations affecting medical and educational institutions.

Additional Information:

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens in the nation. - Center for World University Rankings
UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details:

General Information

Job Title

INFO SYS HC MGR 3

Job Code

005595

Grade

Department Head

Matthew Gunkel

Supervisor

Matthew Gunkel

Positions Directly Supervised

Job Code Title FTE

004263 ADMIN OFCR 2 CX 1
000668 INFO SYS MGR 2 1

Generic Scope

Oversees through subordinate managers one or more large, complex departments or business units with multiple functional disciplines/occupations, OR manages a program, regardless of size, that has critical impact upon the organization as a whole, such as most or all of a campus, medical center, UCOP or the UC System. Has significant responsibility for formulating and administering policies and programs, manages significant human, financial, and physical resources, and functions with a very high degree of autonomy. Oversees through subordinate managers the accountability and stewardship of department resources and the development of systems and procedures to protect organizational assets.

Custom Scope

Participates with other senior managers to establish strategic plans and objectives. Makes decisions on Information Systems matters and ensures achievement of objectives. Responsible for managing and directing a large department or campus-wide, medical center or Office of the President program(s). Reviews and approves recommendations for operational planning and control. Erroneous decisions will have a serious impact on the overall success of department, division, or campus.

Department Custom Scope

The Associate CIO chairs committees to evaluate and select cost-efficient, advanced technologies and oversees IT security within the health setting. In collaboration with the CMIO, the Associate CIO develops systems to meet the operational demands of clinical practice sites across a 220-mile region. This role also manages innovative IT solutions that support the SOM's educational, research, and clinical missions.

The ideal candidate has 10-15 years of progressive IT leadership experience, preferably within a medical school or healthcare environment, and a proven track record in managing IT operations for clinical services. Strong expertise in cloud security, cloud computing integration, information architecture, web services security, and healthcare IT systems is essential. An in-depth understanding of HIPAA and other relevant regulations is required. Demonstrated ability to lead diverse teams and develop strategic IT plans aligned with organizational goals is crucial. An advanced degree in Information Technology, Computer Science, Health Informatics, or a related field is preferred, along with certifications such as CISSP, PMP, or CHCIO.

Key Responsibilities:

Oversees through subordinate managers the analysis of the needs of functional departments and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems.
The Associate CIO oversees the safeguarding of student information and ensures adherence to FERPA regulations. They are responsible for developing and maintaining the IT infrastructure and supporting faculty research within the School of Medicine (SOM). Additionally, in collaboration with the UCR Chief Information Security Officer (CISO), the Associate CIO manages the technology needs of the UCR Health clinical practice, addressing the complexities of protecting patient information in compliance with HIPAA and other relevant laws and regulations.
Planning and implementing critical services: Ensuring the availability of essential technology services across various practice sites.
Managing health technologies: Overseeing electronic health record systems and other health technologies across multiple systems and platforms.
Overseeing help desk services: Providing support for faculty, staff, and students.
Planning and implementing technology in the simulation lab: Meeting the educational and training needs of the SOM.

25%

Manages the activities of Information Systems through several subordinate managers having overall responsibility for functional programs.
Leads a comprehensive range of technology initiatives for the School of Medicine (SOM). This includes managing network resources, classroom and event technology, stand-alone technology, and web-based resources. They oversee the planning, development, deployment, and maintenance of research technologies and services, sourced from the SOM, campus, cloud, or other UC Health system locations. Their expertise extends to leading the design, development, installation, and maintenance of hardware, software, and services, encompassing cloud, vendor, and custom-developed systems. This requires a deep understanding of technologies used in medical schools and clinical enterprises, such as AMP, New Innovations, and curriculum management systems. Collaborating with the CMIO, the associate CIO partners in overseeing UCR Health EMR systems like EPIC. They leverage strong change management and communication skills to lead the development and implementation of IT policies and protocols. Working closely with SOM constituents, they ensure well-planned roll-outs of new systems and applications, complete with relevant training. Additionally, they conduct ongoing risk assessments and implement strategies to mitigate those risks.

20%

Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
Coordinates with functional departments involved in system requirements, techniques, and controls.
Advises senior management on controversial situations, customer negotiations, or influencing and persuading other senior level managers.

10%

As Associate CIO, provide strategic IT and health technology guidance to senior management, navigating complex negotiations and ensuring alignment with strategic initiatives. Advise on compliance with FERPA and HIPAA, implement and maintain IT infrastructure to support research and clinical practice, and deploy critical services including Telehealth and electronic health records. Align health technologies across systems and platforms, ensuring alignment with the School of Medicine's missions and UCR's IT strategy. Provide insights on technology implementation in the simulation lab and oversee help desk services.

10%

Assesses and optimizes technology use at the UCR School of Medicine (SOM), implements new solutions in coordination with UCR IT, and stays current through professional development. Represents SOM and UCR IT within the academic medical community, including participation in AAMC groups and other groups within the UC Medical space as needed.

10%

Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.

Oversees completion of complex assignments requiring working knowledge of key business principles and practices.

Provides guidance and direction for achievement of objectives (operational and budget processes, staff FTE, finance, human resources and space planning).