Director of Supply Chain Strategy
Position Overview:
The Global Supply Chain Team is responsible for the operations and strategic direction of transportation and distribution of merchandise through J.Crew’s multi-channel supply chain. We are seeking a highly skilled and experienced individual to fill the role of Director of Supply Chain Strategy in our fashion retail company. The successful candidate will be responsible for developing and implementing strategic initiatives to optimize our supply chain processes and enhance overall efficiency and effectiveness. This role requires a strong leader who can collaborate cross-functionally to drive continuous improvement and innovation within our supply chain operations.
Responsibilities:
- Strategic Planning: Lead the development of supply chain strategies aligned with company goals and objectives. Assess current processes and identify areas for improvement to enhance efficiency, reduce costs, and mitigate risks.
- Analytics Strategy: Develop and execute a comprehensive analytics strategy for the supply chain, focusing on leveraging data to drive actionable insights and decision-making. Collaborate with IT and data engineering teams to build and maintain a robust data infrastructure, ensuring access to accurate and timely supply chain data. Lead the adoption of best-in-class analytics tools and methodologies, driving a data-driven culture within the supply chain organization.
- Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the efficiency and effectiveness of the supply chain operations, and implement strategies to optimize performance.
- Lean Continuous Improvement: Champion lean principles and methodologies throughout the supply chain organization, driving a culture of continuous improvement and operational excellence that is executed by front line associates and coached by leadership.
- Process Optimization: Collaborate with cross-functional teams to identify process bottlenecks, streamline workflows, and implement best practices to enhance efficiency and reduce costs.
- Change Management: Lead change management efforts to ensure successful implementation of process improvements, including training, communication, and stakeholder engagement.
- Team Leadership: Provide leadership, guidance, and mentorship to a team of supply chain analysts and continuous improvement specialists, fostering a culture of collaboration, innovation, and accountability.
- Vendor and Partner Relationships: Collaborate with vendors and external partners to drive collaboration, innovation, and efficiency across the supply chain network.
- Risk Management: Identify potential risks and vulnerabilities within the supply chain, develop mitigation strategies, and ensure business continuity and resilience.
Qualifications:
- Bachelor's degree in Supply Chain Management, Operations Research, Business Analytics, or a related field. Advanced degree (MBA, MS) preferred.
- Proven experience (10+ years) in analytics, continuous improvement within the retail industry.
- 3+ years Operations leadership experience in a Fulfillment, Distribution or Logistics facility.
- Demonstrated experience in strategic planning.
- Strong analytical skills with proficiency in data analysis tools such as SQL, Python, R, or similar.
- Ability to interpret complex data and drive data-driven decision-making.
- Proven experience in developing and executing analytics strategies for supply chain operations, including building data infrastructure and implementing best-in-class analytics tools.
- Extensive experience in deployment of lean methodologies, Six Sigma, and continuous improvement frameworks. Led 10+ RIE or Kaizens ensuring results are sustained, led 2+ VSA Events, and 2+ TPOC events. Also robust experience with deploying management for daily improvement (MDI).
- Demonstrated success in driving process optimization and cost reduction initiatives within complex supply chain and distribution environments.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
- Experience managing cross-functional teams and leading change management initiatives.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and projects simultaneously.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
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