Senior Product Manager - eCommerce and User Design
Primary Office Location: One North Shore Center, Pittsburgh, Pennsylvania, 15212.
Join our team. Make a difference - for us and for your future.
Position Title: Senior Product Manager - eCommerce and User Design
Business Unit: Retail Operations
Reports to: Manager of Digital Channels and Payments
Position Overview:
Position is primarily responsible for the design, development, and implementation of digital strategies supporting eCommerce and related activities on FNB's website and other channels. Coordinates eCommerce activities and creates project plans for assigned website initiatives. Works within Digital Channels, internal partners, and external teammates to create and maintain reporting for internal use. With partners, leads the design of user interfaces and user interactions to create a positive experience. Responsible for assisting in the creation and administration of the website backlog.
Primary Responsibilities:
- Drives business and financial results through the development and execution of eCommerce activities in close partnership with Digital Channels partners, marketing, and lines of business.
- Responsible for Digital Channels project plan creation and tracking across assigned web initiatives.
- Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
- Defines recommendations for priority working with management.
- Assists in the development of business case, business plan and go-to-market planning.
- Creates website results reporting for Digital, line-of-business review working with Manager of Business Analytics - Digital Banking Solutions.
- Partners with key stakeholders including sales, marketing and other internal service partners as well as external stakeholders to ensure digital experiences help meet their tactical and strategic goals.
- Identifies, tracks, and recommends UI/UX-related enhancements.
- In conjunction with Digital Channels management, responsible for the creation and maintenance of the website backlog and roadmap.
- Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required:
BA or BS
Minimum # of Years of Job Related Experience Required:
10
Skills Required:
- Excellent project management skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Intermediate Level
- MS Excel - Intermediate Level
- MS PowerPoint - Intermediate Level
- Experience in a similar position
- Design experience and familiarity with Adobe Creative Suite software preferred
- UI/UX design experience preferred
Licensures/Certifications Required:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
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