Your next role as a Miracle Maker
Maravai LifeSciences is seeking a #MiracleMaker to join our Alliance Managementteam as a Senior Program Manager. As a Senior Program Manager, you willbe responsible for end-to-end management and ownership of GMP Services programs execution at TriLink. The Senior Program Manager is the single point of contact for GMP Services programs, interfacing with Operations, Commercial, Process Development, Quality, Engineering, and other teams to meet customer timelines and deliver milestones. The Senior Program Manager is expected to be a client’s advocate within the organization and actively problem solve to ensure excellent customer service and deliver on timelines. This role is expected to fully manage and own customer contractual deliverables and use organizational and collaboration skills to lead cross-functional project teams with internal business and technical partnership to ensure that the contractual obligations are met. The Senior Program Manager will also apply their technical knowledge and problem-solving abilities to help overcome program challenges and make recommendations to help meet customer expectations.
How you will make an impact:
- Directs, leads, and motivates multi-disciplinary project teams to deliver customer GMP Services project milestones from pre-Clinical through to Commercial phases, while also supporting customer engagement by being a liaison between the customer and internally facing teams.
- Actively manages up to 5+ large and complex customer drug development and manufacturing programs.
- Actively manages contractual obligations and milestones and works with Business Development, Proposal Writing, Customer Service, and other teams where appropriate to support new proposal drafting, Changes of Scope, billing, audit requests, and more.
- Facilitates regular and effective internal & customer-facing team meetings that drive collaboration including structured agendas, integrated schedules, key performance measures, risk/issue management, timely communication of meeting minutes, action items and other.
- Maintains accurate project timelines and other related Project Management tools and has intimate knowledge of all programs under management and works with Leadership to proactively identify and escalate potential risks and opportunities to mitigate to ensure that programs are kept on-track.
- Facilitates regular meetings internally and with clients to monitor and manage progress of project execution to the Statement of Work and work through open items to ensure milestone delivery.
- Participates in internal operating mechanisms and reports-out on the overall progress of programs along with potential risks & opportunities, customer health, and other metrics where appropriate.
- Perform other functions and duties as required.
The skills and experience that you will bring:
- Bachelor’s degree in Business, Engineering, Life Sciences, or a related field, with 8+ years of relevant experience in customer-facing project/program management and/or customer-facing technical roles. Direct experience in biotechnology/pharmaceutical industry working in pre-IND to late-phase clinical drug substance and drug product development.
- Direct experience working within a CDMO managing client’s program portfolio required.
- Working knowledge of CMC considerations with respect to quality systems, GMP, ICH guidelines, FDA, USP, and associated regulatory requirements required.
- Thorough understanding of key considerations and the structure of customer contracts including Master Service Agreements, Statements of Works, Quality Agreements, and others.
- Excellent leadership and interpersonal skills required.
- Proven project management experience with direct management of projects required including experience utilizing key programs in an Operations environment such as MS Project, Smartsheet, MS Office, and ERP systems such as NetSuite; PMP certification is preferred.
- Strong interpersonal skills with demonstrated ability to build relationships, influence, negotiate, and drive organizational engagement.
- Experience with the manufacture of mRNA and plasmids highly desirable.
The anticipated salary range for this position is $135,622 - $160,000. In addition, highly competitive long-term incentives in the form of company equity, bonus participation and company sponsored benefits are provided as part of the total compensation package. The salary offer will depend on multiple factors which may include the successful candidate's skills, experience and other qualifications, as well as the location of the role.
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