The responsibilities for this position encompass:
- Use DMAIC approach to implement CRM/ERP for organizations.
- Propose cost effective strategies to address business challenges and reduce Total Cost of Ownership for the team.
- Use Salesforce automation to implement Lean Processes for the Organization.
- Lead efforts in analyzing, collecting, and prioritizing user requirements, and translate business requirements into technical design and processes.
- Implement best practices in data management and provide process driven strategies to migrate and manage the data from legacy system to CRM system.
- Work with stakeholder requirements to build data visualizations and metrics in Salesforce turning the raw data into information.
- Build functional prototypes of technical design ideas as needed using SQL, ETL and BI tools.
- Understand marketing technology solutions such as Marketing Cloud and Social Studio and propose cost effective strategies to address business challenges.
- Help manage email related workflows and campaigns in Salesforce Marketing Cloud and collaborate with clients and various stakeholders on email marketing execution and strategy.
- Communicate complex systems to stakeholders, in a manner that enables them to have a common understanding of the product status, risks, and decision points.
- Contribute to the project management team in assessing tools, approaches, and techniques to add efficiency and value add improvements to existing processes and methods.
- Configuration of Cloud applications such as, but not limited to: Salesforce, Marketing Cloud, Social Studio, Wave Analytics, Mailchimp, Chimpsync, iDonate, Zapier and Conga Composer.
- Creation of applications using Heroku.
- Compile and track resource demands and forecast workflow and resource requirements for the business.
Work Schedule: Monday to Friday, 8 am to 5 pm.
May telecommute from any location in the United States. Reports to company headquarters in Dallas, Texas.
Qualifications: Master of Science degree in business administration, computer science, or related field and at least one year of experience in the information technology field.
Submit inquiries to The WIMR Group, LLC d/b/a Beyond the Horizon Technology, attn: Eric Bird, eric.bird@bthtech.com.
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