Position Title: [[title]
Salary: $115000-$125000
Other Forms of Compensation: YEARLY BONUS
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.
This position is eligible for an Employee Referral Bonus!
Job Summary
As the Regional Director of Operations, you will serve as the primary representative of SSC to education clients across designated accounts in the region. Your responsibilities encompass a wide array of critical functions sought at ensuring operational efficiency and client satisfaction. From spearheading program implementation, managing profit and loss, to nurturing client relationships, your role is pivotal in driving the success of our regional operations. Additionally, you will provide operational support to unit managers, lead account retention strategies, manage receivables, and support new account sales. Your duties also extend to personnel management, including hiring, training, development, succession planning, and mentoring of the team. This position requires regional travel to effectively engage with accounts.
RESPONSIBILITIES:
- Oversee and optimize programs in Facilities Services Management, Financial Management, Human Resources, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
- Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
- Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
- Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.
- Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies. Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements.
- Cultivate and nurture strong client relationships, consistently aspiring to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships.
QUALIFICATIONS:
- Bachelor's Degree preferred or equivalent experience
- 5+ years responsibility at a regional manager level or ten years as a director level in facilities management
- Contract management experience in a Business and Industry or education or health care institution preferred
- Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Extensive travel required in this position
Apply to SSC today!
SSC is a member of Compass Group USA
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Associates at SSC are offered many fantastic benefits:
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Req ID: 1332380
SSC
JENNIFER HILL
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