E-COMMERCE CONTENT ENGINEER
Hybrid Role, MUST BE BASED IN SAN DIEGO, CA
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
What You’ll Do
- Manage database content, design, development, and maintenance of customer provided multi-media content to create brand-specific, self-service consumer experiences and business solutions, in the ongoing support of our customers’ e-commerce promotions.
- Be involved in Agile methodologies with SCRUM frameworks, and integral to grooming, sizing and scoping projects.
- Collaborate with internal stakeholders and external customers to provide solutions tailored to their needs; interact with Operations/Logistics, Quality Assurance, and Field Support/Installation teams to take projects from requirements phase through testing and finally to deployment.
- MySQL for database queries; SKUmap configuring by writing templates in XML; scripting in Linux-based commands.
About You
- Minimum of 3+ years' experience writing SQL, including writing queries, inserting statements, and joining tables (either MySQL or SQL Server).
- Working familiarity with JSON and debugging tools – i.e., Chrome DevTools or Mozilla Firebug.
- Working familiarity with Linux; prefer experience scripting in Linux-based commands.
- Knowledge of Java Programming, XML/XSLT, Apache Ant, batch file or Perl scripting a plus.
- Ability to work under tight timelines is REQUIRED.
The Interview Process
- Recruiter interview with a Talent Acquisition Specialist.
- Interview with Menu Engineering Team.
- Final interview with our Manager of Content.
To thrive at Tillster, all talent must exhibit professional experience in and a strong commitment to our core values:
- Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
- Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
- Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
- Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
- Drive Results: Focus on achieving tangible outcomes and delivering high performance.
- Own It: Take responsibility for your actions and the success of your work.
- Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Pay and Benefits (USA)
- Salary: hourly rate is $35-$40 an hour.
- Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.
- Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
- Holidays: The company observes ten (10) paid holidays per calendar year.
- Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
- Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
- Education, Learning & Development: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities.
Local Candidates Only
No Visa Sponsorship
Principals only – no Agencies or calls please
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