Job Summary
JOB DESCRIPTION – Senior engineer (TM CORE)
Location: US Flexible
Division: Enterprise Engineering
Line Manager: Software Engineering Manager
Contract Terms: Permanent, 40 hours per week (full time)
THE TEAM
A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else!), we’re enriching lives one amazing experience at a time. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you will find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love.
We are also engineers at heart and are passionate about using cutting-edge technology alongside proven, venerable workhorses to unlock capabilities for other teams and, ultimately, unforgettable moments of joy for fans! If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.
THE JOB
Our core systems are in the midst of a multi-year modernization journey and we are looking for a skilled and motivated backend Engineer to join the core engineering team. This team is integral to the successful tech transformation as we move to a microservices and data streams architecture.
Now is an exciting time to join the team and make a real impact as we work to modernize and globalize our tech platforms. If you are the sort of person that enjoys solving complex challenges, thrive in a fast-paced work environment and has the desire to embrace and chart new technological paths forward, this is the role for you.
What You Will Be Doing
- Be a hands-on contributor, working with a distributed team of talented developers to help build our next generation ticketing systems.
- Work on key modernization initiatives, deliver business-critical software in an AWS and Kubernetes based cloud infrastructure.
- Deliver domain aligned microservices and data streams with Java SpringBoot and Apache Kafka.
- Build, test and deploy code with continuous integration and continuous delivery using Docker, Gitlab CI/CD and Terraform/Terramisu.
- We support what we build. As part of a Devops team you will have the opportunity to contribute to the stability and scalability of the systems powering large scale ticketing events.
- Participate and drive development work across software teams, including debug and triage production application issues.
- Ensure high quality through automated tests.
- Stay current in the technology landscape. You will be expected to have a wide range of understanding of technologies, and to act as a mentor to others. This includes supporting and developing other software developers in the team by providing advice, coaching, and mentoring.
What You Bring
- 6 or more years of progressively complex related experience or proven experience in a similar role with a deep desire to stay hands-on.
- A bachelor’s degree in Computer Science, a related field, or relevant experience.
- Skills in at least one modern object-oriented programming language.
- Excellent analytical and problem-solving abilities thinking out of the box and proposing creative solutions for complex problems.
- Hands-on expertise with Java11 and Kafka is a big plus.
- Experience with databases like RDS Aurora, MySQL or Cassandra is a bonus.
- Comfortable contributing in a remote environment and with globally distributed teams.
- Appreciate and embrace transparency and see value in providing and receiving feedback.
- Experience with Agile methodologies.
- Experience in DevOps.
Benefits & Perks
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets.
- WEALTH: 401(k) program with company match, Stock Program Reimbursement.
- FAMILY: New parent programs & support including caregiver leave and infertility support.
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.
- OTHERS: Volunteer time off, crowdfunding network.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values
Reliability -We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork -We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity -We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging -We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position in New York is:
$136,000.00 USD - $170,000.00 USD
Pay is based on a number of factors including market location, qualifications, skills, and experience.
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