JOB SUMMARY
Manages all engineering/maintenance operations, including maintaining the building, grounds, and physical plant with particular attention towards safety, security, and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
- Managing Property Operations and Engineering Budgets
- Supervises Engineering processes on the property.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
- Establishes and manages an effective common area maintenance program.
- Verifies compliance with all Engineering departmental policies, standards, and procedures.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Select and order or purchase new equipment, supplies, and furnishings.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Supervises the day-to-day operations of Engineering.
- Maintaining Property Standards
- Maintains accurate logs and records as required.
- Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.
- Providing Exceptional Customer Service
- Handles Resident problems and complaints effectively.
- Empowers employees to provide excellent customer service.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Managing Profitability
- Helps establish priorities for total property maintenance needs.
- Verifies ongoing communication occurs in all areas of responsibility to create awareness of business objectives, expectations, and recognition of exemplary performance.
- Managing and Conducting Human Resources Activities
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees.
- Verifies employees are treated fairly and equitably.
- Strives to improve service performance.
- Provides feedback to employees based on observation of service behaviors.
- Supervises employees' ability to execute departmental and property emergency procedures.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Solicits employee feedback.
- Helps verify regulatory compliance to facility regulations and safety standards.
- Verifies disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Verifies property policies are administered fairly and consistently.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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