Chief Digital Experience & Engagement Officer - Remote in CA
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research, and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers, and three national laboratories and enrolls premier students from California, the nation, and the world.
Position Summary
Reporting to the CIO of the University of California Office of the President (UCOP) Information Technology Services (ITS) department, the Chief Digital and Engagement Officer is a senior member of the ITS leadership team. This role oversees a wide portfolio that includes user experience design and the strategic development of both current and future digital customer-facing communications and marketing media assets. Additionally, the role directs various virtual, hybrid, and in-person engagement initiatives, including conferences, training programs, and events.
Key Responsibilities
- Leadership, Collaboration, Communication: In close collaboration with ITS executive leadership, the CIO, and system-wide stakeholders, the Chief Digital Experience and Engagement Officer oversees the communication and marketing strategy of ITS's digital products and services.
- Program Development, Project Management, Execution: Responsible for the development and lifecycle management of strategic communications, digital marketing, and customer experience tools and programs.
- Supervision: Directs and strategically manages the digital experience unit, overseeing professional and management staff FTEs, budget, vendor/contract processes, and relationships.
- User Experience Design: Develops and sustains a robust digital customer experience and marketing strategy, leading user research findings to build a cohesive, long-term strategic vision.
Experience Required Qualifications
Min 10 years of experience in strategic communication, digital marketing, managing digital multi-platform content creation, social media management, and/or product management in information technology organizations.
Min 5 years of managerial experience in a senior leadership role.
Education Required Qualifications
Bachelor's degree in related area and/or equivalent experience/training.
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
EEO STATEMENT
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
To apply, visit: https://careerspub.universityofcalifornia.edu/psc/ucop/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=71156&PostingSeq=1&PortalActualURL=https%3a%2f%2fcareerspub.universityofcalifornia.edu%2fpsc%2fucop%2fEMPLOYEE%2fHRMS%2fc%2fHRS_HRAM_FL.HRS_CG_SEARCH_FL%3fPage%3dHRS_APP_JBPST_FL%26Action%3dU%26FOCUS%3dApplicant%26SiteId%3d19%26JobOpeningId%3d71156%26PostingSeq%3d1&PortalRegistryName=EMPLOYEE&PortalServletURI=https%3a%2f%2fcareerspub.universityofcalifornia.edu%2fpsp%2fucop%2f&PortalURI=https%3a%2f%2fcareerspub.universityofcalifornia.edu%2fpsc%2fucop%2f&PortalHostNode=HRMS&NoCrumbs=yes&PortalKeyStruct=yes
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