About the role
The Senior Solutions Consultant is a key part of Mezmo’s growth strategy. Your job is to give our prospective customers the confidence that the Mezmo Platform helps them solve their observability and telemetry data challenges and inspire them to adopt that solution. You’ll do this by collaborating with Mezmo’s technical services team to deliver compelling value-based demonstrations, managing successful validation events, and implementing strategies that address prospect’s critical needs and business requirements.
In this role you’ll have the opportunity to work with the next generation of telemetry pipeline and log analysis technology while being able to use your creativity to craft solutions that delight our customers, all the while having an impact on the company’s top line. Mezmo's Senior Solutions Consultants help the company grow revenue by assisting in the acquisition of new customers, and they are a key part of our Sales process.
Responsibilities:
- Engage with prospective customers, either with or without an Account Executive, to learn and understand the challenges they have using telemetry data for observability and other functions.
- Demonstrate the Mezmo platform to provide prospects with the confidence that the platform can address their challenges and needs.
- Conduct Technical Validation events so that prospects have the opportunity to see first hand how the Mezmo platform could be deployed for their needs and build a business case to support the purchase.
- Collaborate with marketing to support lead generation events, including webinars and conferences.
- Assist the business development team in identifying the right people to approach and message to use to get attention to generate sales leads.
- Support responding to prospect requests for information or proposals.
- Collaborate with the rest of the Technical Services team to create selling collateral, including whitepapers, solution demonstrations, and online workshops.
- Support the Customer Success and AE team in efforts to expand the Mezmo solution footprint in existing customers by identifying new use cases to which Mezmo can be applied and selling the customer on Mezmo’s use.
Qualifications:
- 5+ years in a sales / solution engineering role successfully selling a complex platform to a technical audience.
- Proven success operating in a complex technical sales cycle with multiple stakeholders
- Experience building and presenting a proposed solution architecture
- Working familiarity with observability tools, particularly those used to interpret and analyze telemetry data
- Experience analyzing data using data engineering techniques and consolidating and reporting findings and recommendations.
- Familiarity with public cloud offerings and the services and components that make up their infrastructure
- Ability to work autonomously given fundamental priorities, responsibilities, objectives, and desired key results
- Strong operational skills with the ability to multitask and prioritize well in a fast-paced and dynamic work environment
- Self-learner with experience and a level of comfort learning as you go, or learning a technology to understand how it relates to the Mezmo platform to explain or sell its value to a prospective customer.
- Proven collaborator with other parts of a Go-To-Market organization, including sales, product marketing, and business development
Compensation: This role has an OTE starting salary range of $180,000.00 - $200,000.00 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to your individual skills, experience and location.
Mezmo's Telemetry Pipeline makes it easier to understand data, optimize data to control costs, and respond quickly to make data-driven decisions. Applying data engineering principles, Mezmo helps organizations gain confidence in their telemetry data and extract business value from it. Organizations can centralize data from various sources via Mezmo’s open platform. Data profiling helps understand the data before it is optimized by applying out-of-the-box and custom processors to transform data and route it to the desired destinations for further analysis. With the Mezmo Telemetry Pipeline, enterprises can rapidly respond to any incident or data changes. This empowers teams to make faster decisions, all while controlling data costs.
Customers love the Mezmo platform's speed, ease of use, and ability to scale. The platform gives customers flexibility, regardless of the other tools they use in their observability and security stacks.
What it’s like to work at Mezmo
At Mezmo, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology’s biggest challenges. Join us if you:
- Want to solve hard problems.
- Want to enable Mezmo’s customers, partners, and community to be highly productive and successful.
- Thrive in collaborative, cross-functional environments.
- Enjoy jumping in where needed to help the whole company succeed.
- Take your role, but not yourself, seriously. At Mezmo, we know that pride, humility, and kindness are not mutually exclusive.
Benefits
- Receive competitive compensation.
- Receive competitive benefits, including:
- 100% healthcare coverage for you and your family.
- 100% dental coverage for you and your family.
- 100% vision coverage for you and your family.
- Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.
- One company-wide mental health day off per month in addition to all nationally recognized holidays.
- $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.
This is a full-time remote opportunity. Mezmo is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.
