The Surgery Scheduler will be an experienced team player with a positive attitude for a full-time surgery scheduling position. Primary duties include scheduling patients for procedures and advising surgical case details and preoperative requirements. Coordinates appointments with a high level of customer service skills interacting with patients, providers, and other staff for surgeries at the clinic.

JOB RESPONSIBILITIES:

Handle all aspects of scheduling patients’ testing, surgeries (post and pre-op), and procedures including insurance pre-authorization.
Ensure that every surgery patient receives the appropriate pre-operative paperwork either via email or regular mail including patient portal.
Provides patient education per provider protocol.
Maintain/update physician(s) schedules and calendar(s).
Maintain referral and scheduling logs as well as biopsy pending logs.
Obtain insurance authorization prior to surgery date.
Establish and maintain effective working relationships with patients, providers, and co-workers.
Establish and maintain effective working relationships with external contacts regarding procedure equipment required by the provider.
Maintain patient information in an electronic health records and practice management system.
Answer messages, emails, and/or voice mails in a timely manner.
Compliance with HIPAA guidelines.
Performs other duties that may be necessary or in the best interest of the practice.
Other duties as assigned.

EDUCATION REQUIREMENTS:

High school diploma or equivalent

EXPERIENCE REQUIRED:

Three years EMR experience required. (EMA/ModMed Preferred)
Three years surgery scheduling experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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VIVIDA DERMATOLOGY

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Surgery Scheduling Specialist