PURPOSE: This position is responsible for high-level clinic operations and support for all clinic staff and volunteers. Responsible for ensuring the delivery of clinic services.

STATUS: Part-Time (20 hours/week)

QUALIFICATIONS:

Minimum 2 years’ experience in clinical setting
Current licensure as RN (preferably with a masters in Public Health) in the state of Georgia
Minimum 1 year management experience
Previous experience working with patients facing multiple barriers in a healthcare setting or in a free or charitable clinic
Previous experience with interprofessional collaboration preferred
Strong interpersonal skills and ability to effectively lead staff
Excellent knowledge of health care office practices, procedures, and standards
Ability to take initiative for new responsibilities and projects
Ability to exercise considerable tact and judgment when working with sensitive and confidential information, familiarity with HIPAA requirements
Excellent verbal and written communication skills
Ability to work well under pressure and handle difficult situations in a calm manner
Basic computer skills

DUTIES:

Carry out the vision of the clinic and assist in implementing the strategic plan
Responsible for direct reports and overseeing their performance
Manage front office clinic operations including oversight of daily client schedule and opening and closing procedures
Provide direction and oversight for clinic personnel as well as planning, development, implementation, and evaluation of related services
Collaborate with Executive Director for staff evaluations
Implement clinic policies and procedures
Lead the weekly meetings of clinic staff and volunteers
Assist with patient care as needed and fill in for support staff when they are out
Oversee all patient education activities
Maintain adequate volunteer base to cover staffing needs and participates in volunteer orientation and training
Network with other providers to arrange for services not offered by UCA
Order office supplies as needed
Order and enter medications into FlexScan
Troubleshoot computers, printers, phones
Answer voicemails, faxes and emails regarding patient questions
Various other duties as assigned

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The Urban Clinic of Atlanta

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Clinical Manager