Title: Leasing Agent

Department: Operations

Reports To: Manager, Sales & Leasing

Status: Full-Time, Non-Exempt

Compensation: $20-22 per hour, depending on experience and qualifications

Position Summary & Primary Responsibilities:

The Leasing Agent is responsible for supporting leasing activities and ensuring subsequent move‐in processes are followed appropriately. This position works closely with other Leasing Department team members as well as other Operational Departments to maintain expected occupancy levels at the locations they serve. In addition, this position is responsible for the following:

Provides tours of homes and communities to potential residents for purpose of leasing
Keeps accurate records of phone, email, and walk‐in traffic utilizing computer software
Pursues and processes leads in a timely manner, utilizing electronic tracking methods
Prepares and processes rental applications
Prepares leases for qualified potential residents
Assists with Marketing activities, ensuring Affordable Housing Marketing Practices are being followed
Conducts market surveys, utilizing market data software when appropriate
Tracks anticipated turnover, communicating upcoming availability to others in the Leasing Department
Schedules maintenance teams to prepare vacant units for residency
Communicates upcoming move‐outs and move‐ins with internal departments, allowing them to schedule the appropriate inspections
Maintains the interest lists for the locations they serve as well as the wait list for locations with a wait list requirement
Complies with all Federal, State, and local Fair Housing regulations and ordinances
Must be able to work on weekends or holidays as needed
Acts as backup or additional support for other members of the Leasing Department as needed
Assists with lease‐ups at newly built locations
Performs other duties as assigned

Education & Experience:

High school diploma or equivalent
3 years experience in the property management industry

Knowledge, Skills & Abilities:

Excellent time management skills
Knowledge of Fair Housing regulations
Exceptional interpersonal skills with the ability to communicate effectively with a wide range of people
Ability to self-direct as well as work effectively on a team
Exceptional customer service and communication skills

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Shelter Corporation

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