The soon-to-open Moxy Cincinnati Downtown is an exciting new addition to the downtown hotel landscape, offering a lifestyle, fun, and memorable experience for guests and patrons alike. We are seeking an experienced and dynamic General Manager (Captain) to lead our pre-opening efforts and oversee the successful launch and ongoing operations of our new 111-room property. Our preferred candidate will have rooms and F&B experience.

As the hotel general manager, you will be responsible for the hotel's overall management and strategic direction. You will play a crucial role in pre-opening activities, including staff recruitment, establishing operational procedures, and ensuring all aspects of the hotel are ready for a successful launch. Post-opening, you will oversee daily operations, guest satisfaction, and financial performance, ensuring the hotel achieves its business goals and maintains the highest standards of service.

Responsibilities:

Lead pre-opening activities, including coordinating with contractors, vendors, and suppliers to ensure the hotel is ready for opening day.
Recruit, hire, and train a high-performing team, fostering a positive work environment and a strong service culture.
Ability to work flexible hours to oversee fast-paced rooftop bar operations.
Develop and implement operational procedures, standards, and policies to ensure a seamless guest experience.
Oversee the hotel's daily operations, including front office, housekeeping, food and beverage, and maintenance departments.
Manage budgets, financial performance, and cost control measures to ensure profitability.
Drive sales and marketing efforts to maximize occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
Ensure compliance with all health, safety, and legal regulations.
Cultivate relationships with guests, local businesses, and the community to enhance the hotel's reputation.
Analyze guest feedback and reviews to continually improve service and address any issues promptly.
Report regularly to management on the hotel's performance, challenges, and opportunities.

Qualifications:

Minimum of 5-7 years of hotel management experience, with at least 3 years in a General Manager role.
Strong leadership and team management skills, with the ability to inspire and motivate staff.
Exceptional financial acumen, with experience managing budgets and cost control.
Strong experience in F&B operations with a focus on bar/beverage services.
Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building.
Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Knowledge of hotel management software and systems.

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Rolling Hills Hospitality

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