Red Pepper Software is looking for an experienced Technical Implementation Consultant to join our team. The ideal candidate will be a proactive self-starter with excellent organizational and communication skills, who can build strong, long-lasting relationships with clients. As a Technical Implementation Consultant, you will be responsible for managing complex technical implementations independently or within a team, providing solutions, and designing and documenting functional and technical requirements.

Responsibilities:

Serve as the main point of contact for clients during the implementation process, and manage projects to completion.
Help clients understand project plans, timelines, requirements and scope projects accordingly.
Design and propose technical solutions that align with the client's business needs and project goals.
Identify, analyze and solve complex technical implementation challenges.
Conduct weekly online meetings with clients and provide software training.
Communicate project plan, budget updates, and solutions to client weekly.
Create Dashboards.
Understand the nature of each client's business and customize the implementation accordingly.
Stay up-to-date with platform changes and best practices.
Obtain technical certification on various platforms.
Manipulate data within spreadsheets.
Build and maintain strong, long-lasting client relationships.
Prepare reports on account status.
Collaborate with team leaders to identify and grow opportunities.

Qualifications:

Proven experience in a consulting or client-facing role; SaaS implementation experience is preferred.
Excellent problem solving and troubleshooting skills.
Strong communication and interpersonal skills.
Project management skills.
Proactive, self-motivated, dependable and able to meet deadlines with a high level of autonomy and accountability.
Experience conducting online meetings.
Excellent follow-up skills.
Detail oriented.
Ability to manage multiple clients and projects simultaneously.
Comfortable learning new technologies.
On-site position in our Pleasant Grove, UT office M-F.

Benefits:

Competitive pay (DOE).
Excellent Health, dental, vision benefits.
401K.
Life Insurance.
Short-Term and Long-Term Disability Insurance.
27 paid days off-12 PTO + 5 Sick/Personal days + 10 Holidays.
Monthly Company Health Challenge bonus.
Professional Development.
Weekly lunch and learn.

At Red Pepper Software, we value our employees and strive to provide a supportive and collaborative work environment. If you are a creative and analytical problem-solver who is passionate about building what matters, and have experience as a Technical Implementation Consultant, we encourage you to apply to join our team.

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Red Pepper Software

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Technical Implementation Consultant