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Position Overview

Lifeworks is seeking an Information Technology Director (IT Director). Reporting to the VP, Information Technology, the IT Director will work with senior technology leadership to develop and implement technology strategies and solutions for the organization. This position will manage IT functions (infrastructure, security, enterprise applications, integrations, project management), manage work assignments, and provide supervision to a team of 5-10 direct reports. The IT Director will drive team performance and provide inspiration and positive role modeling to reports, peers, and leaders. The Director will ensure IT staff follow and maintain the required standards of compliance, quality, and integrity of IT systems.

Position Details

Position Title: Information Technology Director (IT Director)
Department: Information Technology
Hours: Full-time 40+ hours/week, Monday Friday (Exempt)
Location: Lifeworks Services [Richfield] / 20%-60% in-person
Compensation: $133,000/yr+

What We Offer Employees

Lifeworks offers a comprehensive benefits package which includes:

18 days of PTO accrued in the first year of employment
11 paid holidays
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
- Personal Holiday
Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
Up to $3,000 annually in tuition reimbursement
403(b) retirement plan: Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

Learn More About This Role

You’ll succeed in this role if you:

Are capable of performing the essential functions of the job, with or without reasonable accommodations.
Have the ability to understand and communicate written and verbal directions.
Have regular attendance; reliability and punctuality are necessary to meet the needs of the business.
Are well organized with excellent attention to detail.
Have the aptitude to work independently with excellent time management skills.
Have experience working effectively with others to reach common goals and objectives.
Are skilled at establishing and cultivating strong relationships.
Have the ability to take initiative and strengthen relationships with current and new community partners.
Have advanced network administration and troubleshooting skills.
Have advanced desktop computing administration and remote management knowledge.
Have advanced Windows network troubleshooting and problem-solving skills.
Continuously exhibit a positive and respectful attitude when collaborating with peers and internal customers.

How You’ll Be Spending Your Time

Direct and provide leadership for implementation, management, compliance, and monitoring of all IT infrastructure systems, enterprise applications, integration platforms, business intelligence and reporting, and information security programs. Lead, coach, develop, and supervise a collaborative and positive team of direct reports. Provide work direction and address performance issues while recognizing and reinforcing desired performance. Establish and continuously monitor development and performance plans for direct reports; foster a team culture of continuous learning and professional growth. Lead customer service-focused IT service management, including service level agreement negotiation and compliance, service desk functions, and case management system functionality. Collaborate with the VP of IT and business leaders to develop and translate long-range strategic objectives and roadmaps into executable near-term actions as they pertain to establishing project budgets, resource planning, milestones, tracking metrics, and success measures. Develop, review, and manage IT budgets. Approve and monitor expenditures, analyze variances, and establish budgetary controls. Complete projects by coordinating internal resources, external vendors, and timetables through an effective method of cross-functional collaboration. Maintain knowledge of emerging technologies to evaluate and assess their relevance or potential value to the organization.

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Lifeworks Services Inc

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