Career Opportunities with Dorcas International Institute of RI

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Case Manager – If you like to take a direct role in linking clients to services and resources they need, as well as be a major part of a support team, perhaps Dorcas International is the place for you.

With an ever-passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.

The Case Manager will provide comprehensive wrap-around support for incoming refugees, immigrants, students, youth, and low-income clients of the agency. The Case Manager will coordinate and facilitate access to services, review and maintain updated service plans, and support clients in their goals to sustain self-sufficiency and overcome obstacles.

The candidate should have the following:

Minimum of a bachelor’s degree in social work or 3+ years of equivalent experience
Familiarity with and ability to navigate community social services and government services
Strong interpersonal and rapport-building skills
Ability to identify problems and develop solutions
Ability to manage time and priorities effectively
Team player who can collaborate with colleagues
Excellent organizational and documentation skills (records, files, schedules, other)
Ability to communicate and work with diverse populations/cultures
Ability to:
- Thoroughly assess, prioritize, and document client needs and goals
- Develop and document a case plan within the area of support services being provided
- Build client agreement on the case plan, action steps, and timeframe of services
- Coordinate and make appropriate referrals internally and externally to Dorcas International for needed resources and services
- Ensure proper follow-up, and have face-to-face interactions with clients and other parties as needed
- Provide problem-solving assistance; act as mediator/liaison, both internally and externally
- Maintain systematic records of client interactions, services and referrals, and outcomes in agency and external databases as required by funders
- Remain well versed and up to date in the area of case management expertise
Hold a valid driver’s license
Bilingual a plus in Spanish, Arabic, Swahili

Why should you apply?

Range of professional opportunities in a growing organization
Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
403b retirement plan with employer contribution and life insurance
Full-time 37.5 hours
Hourly rate: $23.00-$27.00/hour based on experience in a similar role

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