Capital International Group is looking for a hardworking individual to join the team and provide high quality services to our clients and internal investment operational teams. Our Operations Technical Department works collaboratively with our colleagues in all areas of the business to ensure our processes meet all relevant internal and regulatory policy and procedural requirements, whilst providing a frictionless and efficient service to our clients and colleagues.

What you’ll do:

Responsibility for first line assurance monitoring; test, evaluate and report results to identify potential risks to the Group.
Following testing, highlight when changes to processes and procedures may be required, working with the relevant Operational teams to implement.
Work with other project teams to integrate new activities, mitigating impact to the business areas.
Support project work in relation to FATCA, CRS and AML CFT submissions, working with the Operational teams to ensure system records are complete and up to date to meet tax reporting requirements.
Support the operational teams with ongoing monitoring of data accuracy and integrity using Microsoft CRM as a review and reporting tool.
Produce and maintain internal procedures relevant to first line assurance monitoring.
Work with the Operational Teams to identify and document the control functions within their processes and procedures.
Effective verbal and non-verbal communication with key stakeholders, including the preparation of quarterly reporting and statistical preparation.
Flexibility to accommodate ad-hoc technical administrative tasks.
You may, from time to time, be required to undertake other activities of a similar nature in other teams that fall within your capabilities as requested by your line manager.

At all times the Group's values should be at the heart of everything and consistency of evidence of adherence to the values will be a key aspect of the role.

Excellence – Committed to delivering meticulous testing, attention to detail and high quality service.

Integrity – Adherence to ethical testing conducted with honesty and fairness.

Innovation – Ongoing delivery of purpose, support and improvement to comply with ongoing regulatory changes.

What you’ll need to succeed:

High level awareness of FSA Regulatory reporting requirements is desirable but not essential.
A working knowledge of FATCA / CRS and IRS reporting requirements is desirable but not essential.
Previous Investment Operations experience within a financial services environment is preferred.
A great knowledge of AML / KYC requirements.
Previous Quality Assurance experience is preferential.
Has a good attention to detail and accuracy.
Delivers expected job outputs to standard and on time.
Takes ownership for problems to ensure they get resolved.
Ensures work is done through to completion.
Knows when to escalate important issues or problems.
Challenges current working practices to improve quality, efficiency or service.
Adapts to changing circumstances.
Works within policies and procedures.
Treats others courteously.
Takes the initiative.
Acts with energy and enthusiasm.
Values own contribution to the organisation.

Desirable Qualifications:

Educated to A level standard.
Will hold an industry recognised professional qualification.
Working knowledge of MS Office products.
Experience of risk and governance framework.
Knowledge of Investment Operations core administration systems.

Who we are:

We're a family orientated company, with clients at the heart of everything we do. From a small investment firm established in 1996 in the Isle of Man, to a company that today boasts more than 200 employees with offices around the world. Despite our significant growth over the last two decades, the family values instilled by our founders on day one have remained intrinsic to Capital's culture and have shaped the way we operate today; Innovation, Integrity & Excellence.

Our promise to you:

Not only do we offer competitive salaries, we have lots of other benefits including private health care and life insurance, flexible hours, access to a pension scheme, volunteering opportunities for those who love to give back, training and development opportunities for those looking to drive their career even further, and opportunities to take advantage of our own products.

If the benefits don’t win you over, how about our positive, supportive and engaging colleagues? We’re proud of every single person who forms the Capital family.

At Capital, we pride ourselves on fostering a workplace built on trust, open communication, and a commitment to excellence. Our core behaviours shape our culture, defining how we collaborate, solve problems and celebrate success.

Transparent Communication: Embrace open dialogue and transparency. Your voice matters!
Excellence Commitment: Keep promises, deliver quality work, and take ownership.
Respectful Collaboration: Value diverse perspectives through constructive discussions.
Result Recognition: Celebrate success and take pride in your impact.
Team Synergy: Stand by your decisions, support your team, and take pride in our collective achievements.

Don't just watch what we accomplish, be a fundamental part of our successes, embody our behaviours and apply today!

** It is the policy of Capital International Group to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, genetic information, or any other basis protected by law. **

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Capital International Limited

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Investment Operations Technical Analyst Douglas, Isle of Man