Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Planning & Data Analysis

Meet with department managers to define business requirements and how to best measure the performance of capital and labor by department function.
Process or collect monthly KPI reports from department managers and analyze data for areas of improvement.
Utilize existing data from the Enterprise Resource Planning (ERP) system to define functional strategy.
Tie KPI to financial reports to illustrate the impact of departmental performance.
Understand data collection, resulting heuristics, and suggest solutions on how to improve performance.

Process Definitions & Improvement

Identify and develop work instructions or process maps for functional tasks.
Evaluate and understand current business processes to integrate organizational structure to employee responsibilities as well as management expectations.
Refine existing processes to improve KPI results and to assist meeting organizational objectives and goals.

Operations & Business Modeling

Develop operational and business models that are universal regardless of product. Standardize processes that may be applied across all division product lines or may be utilized at other OSI divisions.
Incorporate functional strategy into the grand vision for business strategy sought after by upper management (i.e. Vice President or General Manager).

Information Technology & Technical Analysis

Consider IT solutions where applicable. Partner with IT business system analysts for developing IT solutions for process improvements and technology changes.
Understand implementation requirements and potential impact to business when proposing or modifying live IT systems.
Assist in maintaining IT project schedules to minimize delays in production and maximize return on IT investments.

Qualification Requirements

Formal Education & Certification
- Pursuing or having attained a Bachelor degree in the field of Business Administration, Industrial Engineering, Accounting, or Management Information Systems with 0-2 years of related experience or 8+ years related work experience without a degree.
Knowledge & Experience
- College course exposure or work experience relating to process improvement with ties to Accounting and/or Financial models.
- College course exposure or work experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
- Working knowledge of network and PC operating systems.
- Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
- College course exposure or work experience working with Enterprise Resource Programs, including Glovia, JDE, Hyperion, Ultipro, Corptax, etc.
- College course exposure or work experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.
- Use of project management software.
- Excellent understanding of the organization’s goals and objectives.
Personal Attributes
- Experience working in a team-oriented, collaborative environment.
- Good analytical, mathematical, and creative problem-solving skills.
- Good written and oral communication skills.
- Good listening and interpersonal skills.
- Logical and efficient.
- Attention to detail.
- Ability to conduct research into systems issues and products as required under guidance & direct supervision.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
Physical Requirements
- Occasional evening and weekend work to meet deadlines or provide on-call support.
- Some travel required, including international travel.
- Prolonged sitting.
- Occasional bending and lifting.
- Moderate walking.

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