Position Overview:
Miller Consulting is seeking an experienced and strategic Chief Operating Officer (COO) to lead and manage our Disparity Study Division. The COO will be responsible for overseeing all aspects of the division's operations, including managing the disparity study team, ensuring projects are completed on time, and maintaining high standards of quality control and contractual compliance. This individual will also work closely with clients, drive operational efficiency, and spearhead innovation to ensure Miller dominates the disparity study market.

The ideal candidate will be a strong leader with excellent client management skills, operational expertise, and a proven track record of managing teams to deliver projects on or ahead of schedule. In addition to a competitive compensation package, the COO will be incentivized with performance bonuses tied to the timely completion of projects, with opportunities for team-based bonus distribution.

Key Responsibilities:

Leadership & Team Management: Lead the Disparity Study Division, overseeing project managers, analysts, and support staff to ensure smooth and efficient operations. Manage team dynamics, provide mentorship, and promote a culture of high performance and accountability.
Project & Timeline Management: Oversee the execution of multiple disparity studies, ensuring that all projects are completed on time or ahead of schedule. Develop and maintain project timelines, allocate resources, and address any delays or bottlenecks proactively.
Quality Control & Assurance: Implement rigorous quality control and assurance protocols to ensure the accuracy, consistency, and integrity of all study outputs. Ensure compliance with contractual obligations and industry standards.
Client Relations & Communication: Serve as the primary point of contact for clients, building strong relationships, addressing client needs, and providing regular updates on project progress. Represent the company with professionalism and ensure client satisfaction.
Operational Efficiency & Innovation: Identify and implement innovative strategies to streamline operations, optimize workflows, and reduce costs. Leverage technology and data-driven decision-making to improve project execution and outcomes.
Capacity Planning & Resource Allocation: Assess the division's capacity and resource needs, ensuring that the team has the necessary skills, tools, and support to succeed. Develop strategies to scale the division’s operations as the business grows.
Performance-Based Incentives: Drive a results-oriented culture by aligning team incentives with project completion timelines. Manage bonus distribution for completing projects on time or ahead of schedule, with an opportunity for team-based bonuses.
Industry Leadership: Position Miller3 as a leader in the disparity study industry by staying at the forefront of industry trends, continuously improving services, and expanding the company’s market share.

Required Skills & Qualifications:

Leadership Experience: Proven experience in a senior management role, preferably as a COO, director of operations, or in a comparable leadership position. Demonstrated success in managing teams, budgets, and complex projects.
Project Management Expertise: Strong experience in managing large, multifaceted projects with multiple stakeholders. Proficiency in managing timelines, resources, and deliverables while meeting contractual obligations.
Client Management Skills: Ability to build and maintain strong relationships with clients, ensuring satisfaction and addressing concerns in a timely and effective manner.
Operational Excellence: A track record of identifying operational inefficiencies and implementing successful solutions to improve workflow, productivity, and project outcomes.
Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and engage with a diverse range of stakeholders.
Detail-Oriented & Results-Driven: Strong attention to detail with a commitment to delivering high-quality work. Ability to meet and exceed performance targets through strategic execution.

Preferred Qualifications:

Experience in the disparity study or consulting industry.
Familiarity with government contracting and compliance standards.
Expertise in Smartsheets or similar project management tools.

Education & Experience:

Bachelor’s degree in business, project management, or a related field (MBA preferred).
7+ years of experience in a senior leadership role, with a focus on project management and operational excellence.

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person

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Miller3 Consulting, Inc jobs

Chief Operating Officer (COO) – Disparity Study Division