Job Description

The role of manager is critical to the overall success and growth of Meriplex Communications. As a manager you are responsible for the oversight and the operational and strategic direction of your department and team. This includes but is not limited to the following:

Onboard, train, and develop team members in their role and within departmental and organizational processes and systems.
The facilitation of performance management processes, establishment of performance expectations, and evaluations.
Establishment and oversight of department goals and strategies to support key performance indicators (KPI’s)/success indicators.
Assess, improve, and manage departmental processes/systems to promote effective delivery of service(s).
Management of the day-to-day operational needs of team members and their workflows.
Partner with cross-functional departments, promoting collaboration and effective communication practices.
Serve as the Subject Matter Expert (SME) to team members, engage in the facilitation of escalated needs, and support problem resolution.
Adhere to and support HR administrative policies and procedures.
Manage assigned fiscal duties and budgetary responsibilities for department and team in accordance with the Finance department.

Responsibilities:

Lead all areas of Accounts Receivable, Collections and Regulatory Activities while streamlining processes.
Ensure invoices are transmitted efficiently and accurately to clients.
Ensure Regulatory filings are prepared and submitted in a timely manner.
Ensure billing system accurately reflects taxing and FCC requirements.
Ensure collections policy is implemented by AR Team and across organization.
Communicate AR collection and DSO goals across AR Team.
Review contracts to ensure accurate billing.
Maintain accurate records and control reports.
Produce weekly and monthly KPI’s – DSO, AR Aging, Collection stats, etc.
Provide month-end close and financial reporting details.
Ensure proper revenue recognition, in accordance with GAAP.
Prepare general ledger reconciliations and GL account analysis; ensuring balances are accurate, sufficiently documented and meet accounting requirements.
Support the preparation of commission statements based on MRR and NRR collections.
Support Controller in preparation of forecasted AR collections used for cash forecasting.
Support and participate internal audits and other control processes.
Participate in external audit, including preparation of required schedules, analysis and footnotes while responding to external auditor inquiries.
Liaison with FCC regulatory groups to ensure Meriplexs’ continued compliance with government telecommunications regulations.
Driven by zero defect capable processes and Standard Operating Procedures (SOP).
Perform adhoc projects, research, and analysis as assigned.

Knowledge, Skills, Abilities, and Behaviors:

Working knowledge of Generally Accepted Accounting Principles (GAAP).
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to interact well with all levels of the organization.
Excellent analytical, organizational and problem-solving skills.
Attention to detail.
Customer service driven.

Education/ Experience:

Bachelor’s degree in Accounting, Finance, or related field required.
MBA or Certified Public Accountant (CPA) preferred but not required.
NetSuite experience preferred.
7+ years of Accounts Receivable experience.
2+ years of supervisory experience.

Physical Demands:

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Meriplex Communications and Meriplex Solutions do not accept unsolicited headhunter and agency resumes. Meriplex Communications and Meriplex Solutions will not pay fees to any third-party agency or company that does not have a signed agreement with Meriplex Communications and Meriplex Solutions.

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