Join Our Mission to Elevate Ambulatory Health Care

At AAAHC, we are more than just a team; we are at the forefront of improving health care quality through accreditation. Our employees are the heartbeat of our mission-based culture, dedicated to applying their diverse skill sets—technical, research, clinical, analytical, and data-driven—to improve health care quality through accreditation. As we celebrate over four decades of excellence, we invite you to become part of our story. Here, your work is not just a job; it’s a journey filled with opportunities to learn, grow, and contribute to a higher purpose. Embrace the chance to be part of a community that values quality every day and strives for excellence in ambulatory health care.

What do we offer?

We prioritize our employees’ wellbeing by providing a comprehensive benefits package that includes:

Health & Wellness: Take advantage of our medical, dental, and vision plans as well as our wellness reimbursement benefit.
Retirement Plan: Invest in your future with our robust 401(k) plan that includes a company contribution and match.
Life & Disability Insurance: Experience peace of mind with company-paid short/long-term disability, life, & AD&D insurance.
Professional Development: Advance your career with ongoing training and educational opportunities.
Employee Assistance Program: Access support services for personal needs.
Work-Life Balance: Enjoy generous paid company holidays and paid time off that increase with tenure.

Position Description

Reporting to the President & CEO, the Director, Project Management Office has dual responsibility to develop and direct project management operations to meet organizational goals and oversee Business Intelligence services charged with the management of data assets, ensuring their accuracy, integrity, and availability. They establish and maintain standards to drive effective project management including policies, processes and methods while also leading and managing multiple strategic and organization-wide projects within scope, schedule, budget, and quality expectations.

In collaboration with the Business Intelligence team, the Director, PMO supports the development of the vision and strategic direction for how data is used throughout the organization, and through effective project management ensures the timely development of analytics capabilities to ensure that data insights are effectively integrated into business decisions.

Key Responsibilities:

Develop and direct project management operations to meet organizational goals.
Set and maintain standards to drive effective project management and define and maintain AAAHC’s project management best practices.
Develop accurate resource planning estimates to effectively manage personal workload and maximize individual and project team productivity.
Maintain a solid understanding and discipline in the application of project management protocols.
Lead effective cross-functional meetings and facilitate communication of project progress and outcomes as appropriate.
Coordinate, facilitate and motivate the efforts of the individual, team, and other resources associated with project activity.
Manage change and/or conflict within any project in an effective, timely and appropriate manner.
Manage diverse projects across and within multiple projects.
Apply foresight and insight to proactively address risks that may impede timely project progress; propose mitigation strategies.
Ensure projects are delivered on time and within budget; maintain documentation and metrics for project execution.
Collaborate cross-functionally to establish and update project plan schedules.
Advise senior management regarding project progress, priorities, resource requirements, risks and other strategic business-level indicators.
Educate the organization on effective project management techniques.
Lead and manage multiple strategic and organization-wide projects while meeting or exceeding quality standards.
Lead Accreditation Management System change order management.
Integrate effective project management into the development and implementation of AAAHC’s Business Intelligence capabilities.
Become an expert and develop a team of enterprise system Super Users.
Provide project management oversight to the Business Intelligence team.
Lead the PMO team; hire, manage, mentor, evaluate, develop, and coach all direct reports.
Manage diverse teams through influence for collaboration on organization-wide projects and data solutions.
Develop and manage department budget.

Minimum Qualifications and Job-specific Competencies Required

Bachelor’s degree in computer science, engineering, or related field or equivalent work experience.
Ability to lead and facilitate multiple activities and resources.
Minimum of 8 years of related work experience with 5 years of professional project management experience including direct supervisory roles.
Strong interpersonal skills and analytic capabilities; excellent communication, negotiation, problem-solving, and decision-making skills.
Hands-on experience with project management tools including project management software.
Professional and effective written and oral communication skills.
Strong technical aptitude and demonstrated ability to grasp a general knowledge of multiple disciplines and technologies.
Highly proficient in desktop tools (i.e., MS Project, Excel, Microsoft 365, Smartsheet).

Preferred Qualifications

Achievement of relevant Project Management certification strongly preferred.
Non-profit experience.
Health care experience.

Physical Requirements

Sedentary work: Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Director, Project Management Office