Salary: $75,000 - $95,000 per year depending on experience, plus bonus structure

Location: Surprise, AZ

Full-Time, Monday- Friday with Great Benefits!

Why Our Team Likes Working with Us:

Medical, dental, vision, and 401K
Supplemental insurance available
Matching 401k
Health Savings Program
Unlimited Paid Time Off (PTO)

SUMMARY

The General Manager (GM) provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest.

Other assigned duties include:

Provides leadership and executes a strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance.
Oversees and manages annual operating budget.
Ensures that the performance and operations are in compliance with all regulatory requirements including all other local, state, and federal regulations related to home-based care.
Assures recruitment and retention of clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals.
Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed.
Works with the sales team to develop and execute growth strategy.
Reports monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency.
Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual.
Directly and indirectly supervises market staff.
Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health.
Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators.
Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with all departments and agencies.
Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures.
Leads and attends company committees as requested.
Exercises authority through channels to ensure delegation and empowerment of staff.
Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This position has direct supervisory responsibilities as assigned.

EXPOSURE CATEGORY: [ 2 ]

1) - Job tasks involve exposure to blood, body fluids, or tissue.

2) - Job tasks involve no exposure to blood, body fluids, or tissue, but employment may require unplanned category 1 exposure.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

EDUCATION and/or EXPERIENCE

Required:

Bachelor’s degree in healthcare administration or closely related field
At least two (2) years of experience in healthcare administration, with at least one (1) year of supervisory experience in home care or closely related health program
Must be at least 21 years of age

Preferred: Master’s degree and at least two (2) years of experience in a leadership or supervisory role in the home health or community health setting. MBA is desirable, but not required. Extensive home health and/or Department of Labor (DOL) experience strongly preferred.

RELATED COMPETENCIES

Language Skills: Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations. Must be able to write reports, business correspondence, and procedure manuals. Must be able to effectively present information and respond to questions from groups of managers, patients, customers, and the public. Must be able to accurately and clearly provide guidance and direction to Company staff and employees.

Business Acumen: Through the use of related law and industry data, proactively identify Company risks and institute policies and/or procedures to ensure compliance.

Building Partnerships: Identify opportunities and take actions to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.

Decision Making: Identify and understand issues, problems, and opportunities; possess ability to analyze data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

Leading Change: Identify and drive Company and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives; examining and implementing new approaches to improve results by transforming Company culture, systems, or products/services.

Other Requirements: Maintain current state licensure. Maintain current liability and malpractice insurance, if applicable.

CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS:

Valid Driver’s License

CLEARANCES:

Criminal background
Driving Record
OIG Exclusion List
Sex Offender Registry

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Home Health General Manager