We are seeking a General Manager who will be responsible for overseeing all aspects of the store's operations, ensuring profitability, customer satisfaction, and compliance with relevant regulations.

Responsibilities

Store Operations:
1. Manage daily operations, including staffing, inventory, sales, and customer service.
2. Ensure the store is clean, organized, and well-maintained.
3. Oversee store layout, merchandising, and product display.
Staff Management:
1. Recruit, hire, train, and supervise store staff.
2. Evaluate employee performance and provide feedback.
3. Develop and implement staff training programs.
4. Handle disciplinary actions and address employee concerns.
Sales and Customer Service:
1. Drive sales through effective marketing and promotion strategies.
2. Foster a positive and welcoming atmosphere for customers.
3. Ensure excellent customer service is provided at all times.
4. Resolve customer complaints and disputes in a timely and professional manner.
Inventory Management:
1. Manage inventory levels to optimize stock turnover and minimize losses.
2. Place orders with suppliers and ensure timely delivery.
3. Monitor product quality and expiration dates.
Financial Management:
1. Prepare and analyze financial reports, including sales, profit, and loss statements.
2. Develop and implement budgets to control costs and maximize profits.
3. Manage cash flow and ensure accurate accounting practices.
Compliance:
1. Ensure compliance with all applicable liquor laws, regulations, and permits.
2. Maintain accurate records and documentation.
3. Conduct regular compliance audits and implement corrective measures as needed.

Qualifications

Proven experience as a General Manager or in a similar supervisory role in retail or hospitality.
Strong knowledge of liquor laws and regulations.
Excellent organizational, planning, and time management skills.
Strong leadership and interpersonal skills.
Ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office Suite and retail management software.
Strong customer service orientation.

Additional Skills (Preferred)

Experience in inventory management and purchasing.
Knowledge of marketing and promotion strategies.
Experience in financial management and budgeting.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

Employee discount
Flexible schedule
Paid time off

Shift:

Day shift
Evening shift
Morning shift
Night shift

Experience:

Leadership: 1 year (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Rogers, AR 72758 (Required)

Ability to Relocate:

Rogers, AR 72758: Relocate before starting work (Required)

Work Location: In person

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Tipsy Pig Wine and Spirits jobs

General Manager