ANTICIPATORY - National Historic Site and Visitor Experience Manager

Reference number: CAP24J-060395-000018
Selection process number: 2024-CAP-MWQ-EA-VAR-046

Parks Canada - La Mauricie and Western Quebec Field Unit
Chambly (Québec), Compton (Québec), Coteau-du-lac (Québec), Montebello (Québec), Montréal Island (Québec), St-Paul-De-L'Île-aux-noix (Québec), Trois-Rivières (Québec), Ville-Marie (Québec)
PM-04
$80,860 to $87,376

Closing date: 25 September 2024 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Apply online

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When completing the screening questions, please describe with concrete examples, the duration, how, when and where you gained the experience. It is not enough to simply state that you have the required qualifications or to list your current responsibilities.

Duties

Manages national historic site operations and manages the development and delivery of the visitor experience program through a client/visitor and market/business-centered approach to enhance and ensure visitor satisfaction, enjoyment and connection to place and partner/stakeholder contribution to the learning, enjoyment, connection to, and appreciation of Canada’s natural and historical heritage resources managed by Parks Canada. May provide lead specialist visitor experience product development services.

Visitor experience includes visitor facilities, visitor programs and visitor services, tourism relations, interpretation programs (personal and non-personal), pricing, promotion, advertising, product development and product marketing.

Intent of the process

This process could be used to create a list of qualified candidates to staff similar positions with different employee status, security level or language requirements, in these same locations or elsewhere in the country.

Positions to be filled: Number to be determined

Information you must provide

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- Post-secondary diploma or an acceptable combination of education, training and experience in a field related to the position.

EXPERIENCES
- Experience in human resources management such as supervision, performance management and management of employee behaviour.
- Experience in managing financial resources such as responsibility and accountability for balancing a budget.

The following will be applied / assessed at a later date (essential for the job)

KEY COMPETENCIES
- Demonstrates good judgment.
- Has a sense of responsibility.
- Create Vision and Strategy.
- Mobilize People.
- Uphold Integrity and Respect.
- Collaborate with Partners and Stakeholders.
- Promote Innovation and Guide Change.
- Achieve Results.
- Communicates effectively orally and in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ADDITIONAL EDUCATION (ASSET)
- Studies in the field of tourism or heritage.

ADDITIONAL EXPERIENCES (ASSETS)
- Experience in establishing and implementing contractual or collaborative agreements.
- Experience in the tourism or heritage field.

OPERATIONAL REQUIREMENTS
- As required, be willing to work irregular hours, overtime, weekends, and statutory holidays.
- When required, agree to wear the Parks Canada uniform in accordance with the dress policy.
- For some locations, have a valid Class 5 driver's license.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

To encourage workforce diversity, consideration may be given to candidates who self-declare as belonging to one of the following employment equity groups: Indigenous, visible minorities, people with disabilities, and women.
Each person is entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

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Employment and Social Development Canada jobs

ANTICIPATORY - National Historic Site and Visitor Experience Manager