Overview:

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!

Job Summary:

We are seeking a dynamic and visionary Director of User Experience (UX) to lead our UX research, planning, and architecture for product management and drive the user experience design across our software products. Allvue’s Product Management function defines Allvue’s product vision and strategy, and works cross-functionally to lead the delivery, launch and management of the products through their entire lifecycle. This individual will play a pivotal role in shaping the user experience strategy as part of product lifecycle, ensuring that our solutions meet the highest standards of usability and user satisfaction. The Head of UX will partner with our product and engineering teams, and work closely with customers and other cross-functional teams, to deliver a seamless and engaging user experience across all touchpoints. The best candidate will possess outstanding creativity, a highly detailed nature, and the ability to help define and solve complex user interface problems.

Responsibilities:

Develop and Implement UX Strategy: Lead the creation and execution of a comprehensive UX strategy that aligns with Allvue's business goals and user needs.
Team Leadership: Manage, mentor, and inspire a team, fostering a culture of creativity, innovation, and continuous improvement.
User Research: Lead user research initiatives with customers to gain deep insights into user behaviors, needs, and pain points, translating findings into actionable design solutions for our Credit, Equity, and Fund Admin customers.
Service Design: Lead service design workshops with clients and internal stakeholders to optimize and integrate various user interactions within and across our software products, ensuring seamless end-to-end experiences.
Design Leadership: Guide the UX design process from concept to delivery, ensuring that all products are intuitive, accessible, and visually appealing. Lead the creation of a Design System that provides a modern, intuitive, and cohesive user interface and experience across Allvue’s products.
Collaboration: Work closely with product and development teams to ensure cohesive and seamless integration of UX design with product development, explaining design concepts and decisions.
Usability Testing: Lead usability testing sessions, analyze results, and recommend improvements to enhance user satisfaction and product performance.
Design Systems: Establish and maintain design guidelines, standards, and libraries to ensure consistency and scalability of the user experience across all products.
Innovation: Stay abreast of industry trends, emerging technologies, and best practices in UX design to keep Allvue at the forefront of the market.
Stakeholder Communication: Present UX findings, design concepts, and project updates to executive leadership and other stakeholders in a clear and compelling manner.

Qualifications:

Minimum of 8-10 years of UX design experience, with at least 3 years in a leadership role with experience in Enterprise B2B SaaS.
Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, and Axure.
A strong design portfolio showcasing a range of UX/UI projects and demonstrating user-centered design thinking.
Experience with user research methodologies, usability testing, and data analysis.
Familiarity with the financial technology (FinTech) sector and an understanding of the alternative investment industry is highly desirable.
Understanding of software development methodologies and best practices.
Proven track record in leading and developing high-performing UX teams.
Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse teams and present to executive leadership.
Outstanding problem-solving skills and the ability to think strategically about user experience challenges.

Education/Certifications:

Bachelor’s or Master’s degree in UX Design, Human-Computer Interaction, Graphic Design, Psychology, or a related field.

What We Offer:

Health Coverage options along with other voluntary benefits.
Enterprise Udemy membership with access to thousands of personal and professional development courses.
401K with Company match up to 4% or Employee Pension plan.
Competitive pay and year-end bonus potential.
Flexible PTO.
Charitable Donation matching, along with Volunteer and Voting PTO.
Numerous team building activities to promote collaboration in a fun and fast-paced work environment.

EEOC Statement:

Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.

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